Technology markets are changing fast. This brief is essential reading to identify and track the key forces shaping the prospects for your business. In this brief, Datamonitor will outline the changes in the market for collaboration and knowledge management (KM), explain which trends will have the biggest impact and highlight who will benefit from the fast-paced developments in this market.

Report Highlights
2008 was a break-through year for several social computing technologies. The success of those predominantly consumer-oriented technologies has awakened enterprise decision makers to the potential of new approaches to collaboration and knowledge management (KM). As a result, the social computing paradigm will influence collaboration and KM in 2009.

The recessionary environment widely anticipated for much of 2009 will debunk several myths associated with social computing and shift the focus back to traditional enterprise technology challenges such as business case formulation, deployment and licensing models, scalability and security.

As collaboration and KM technologies strive to provide business value, Datamonitor predicts that in 2009 collaboration and KM applications will align closely with core business processes. Such alignment with enterprise business processes will pose specific challenges both for conglomerate vendors and pure-play specialists.
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