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Authenticity & Provenance Trends: Consumer Insights and Marketing OpportunitiesÜbersetzung: Authentizitaet und Herkunfttrends: Konsumentenkenntnisse und Vermarktungschancen
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Introduction
The potential of an authentic positioning is reflected by the relatively high perceived appeal of products marketed as 'authentic', 'home-made' or 'original'. However, authenticity is no.....
Introduction The potential of an authentic positioning is reflected by the relatively high perceived appeal of products marketed as 'authentic', 'home-made' or 'original'. However, authenticity is not a 'magic bullet' solution to creating widespread appeal for any given brand or product. Consumers are less likely to consider such claims to be actually influential in directing their choices Scope *Establishes the intrinsic and extrinsic attributes that constitute an authentic product and explores the threats to products marketed as authentic *Identifies the core drivers of consumers' desire to seek authenticity such as self-expression and post-materialism *Global coverage: includes data from two waves of proprietary consumer insight research covering 17 countries across five continents *Detailed recommendations and interpretation, offering practical strategies based on the trends and insights uncovered in the report Highlights Datamonitor asked respondents across 17 countries in April/May 2009 what factors most influenced their store choice when doing most of their grocery shopping. Among a list of 21 different considerations, "overall quality of products sold" was generally deemed more influential than "lower prices in general" Origin is core to the provenance theme within the overall notion of authenticity. The places of production of a good as well as the location where a service is provided are important attributes by which consumers assess/perceive quality. The origin (whether it is a country, region or even city) image acts as a "halo" Datamonitor's research has also explored how appealing terms such as 'authentic', 'home-made' or original are for consumers. In general, these terms do appeal to a high proportion of consumers with a few exceptions. In Asia Pacific and the BRIC countries, the promise of authenticity in products has great appeal Reasons to Purchase *Trend understanding: familiarize yourself with the key consumer and social trends driving or undermining the concept or notion of authenticity *Learn how the trends driving the interest in authenticity vary by country to optimize marketing efforts *Ideation and inspiration: learn from innovative products and campaigns in the FMCG industry closely aligned with the notion of authenticity Report Highlights [Studien Infos ausblenden] |
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TABLE OF TABLES Table 1: Specialty food and non-alcoholic beverage sales (US$ millions), in 15 countries across Europe, Asia Pacific, South America and North America, by country, 2004-2014 38 Table 2: Consumer survey: the degree of satisfaction with the general direction of how things are going in their country of residence, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country, 2009 44 Table 3: Consumer survey: the importance attached to choosing brands which match attitudes and outlook on life, in 15 countries across Europe, Asia Pacific, South America, North America by country, 2009 51 Table 4: Consumer survey: the importance attached to individuality and self-expression, in 15 countries across Europe, Asia Pacific, South America, North America by country, 2008 53 Table 5: Consumer survey: the importance attached to individuality and self-expression, in 15 countries across Europe, Asia Pacific, South America, North America by country and gender, 2008 54 Table 6: Consumer survey: the importance attached to knowing the origin of grocery products, in 15 countries across Europe, Asia Pacific, South America, North America by country, 2008 58 Table 7: Consumer survey: the perceived change in importance attached to knowing where groceries come from, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country, 2009 60 Table 8: Consumer survey: the importance attached to choosing locally produced groceries, in 15 countries across Europe, Asia Pacific, South America, North America by country, 2008 63 Table 9: Consumer survey: the propensity to buy locally produced food and drinks, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country, 2009 65 Table 10: Consumer survey: the importance attached to whether alcoholic beverages are locally produced in influencing drinkers’ choices, in 15 countries across Europe, Asia Pacific, South America, North America by country, 2008 67 Table 11: Consumer survey: trust in food products and ingredients imported from other countries, in 15 countries across Europe, Asia Pacific, South America, and North America by country, 2008 70 Table 12: Consumer survey: the perceived influence of product quality in deciding where consumers do most of their grocery shopping, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country, 2009 78 Table 13: Consumer survey: stated importance of materialism and experiential consumerism, in 15 countries across Europe, Asia Pacific, South America and North America, by gender and country, 2008 81 Table 14: Consumer survey: the perceived appeal of information on product packages that users to see where and how a food or beverage product was made, in 15 countries across Europe, Asia Pacific, South America and North America, by country, 2008 84 Table 15: Consumer survey: the changing importance of consumers’ personal carbon footprint/individual impact on the environment, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country, 2009 86 Table 16: Consumer survey: the importance attached to buying ethical or socially responsible products, in 15 countries across Europe, Asia Pacific, South America, North America by country, 2008 87 Table 17: Consumer survey: the importance attached to buying ethical or socially responsible products, in 15 countries across Europe, Asia Pacific, South America, North America by country, 2008 88 Table 18: Consumer survey: importance attached to choosing Fairtrade supporting grocery products, in 15 countries across Europe, Asia Pacific, South America and North America, by country and gender, 2008 90 Table 19: Consumer survey: agreement about whether consumers are giving up some of their favourite brands to save money in light of the economic downturn, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country, 2009 93 Table 20: Consumer survey: perceived similarities between store brand products (e.g. supermarket own brands) and market leading famous brands, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country and FMCG product sector/category, 2009 95 Table 21: Consumer survey: the appeal of any food or drink marketed as “authentic, home-made or original”, in 15 countries across Europe, Asia Pacific, South America and North America, by country, 2008 98 Table 22: Consumer survey: the appeal of any food or drink marketed as “authentic, home-made or original”, in 15 countries across Europe, Asia Pacific, South America and North America, by country and gender, 2008 99 Table 23: Consumer survey: the perceived influence of the claims for food or drink marketed as authentic, home-made or original, in 17 countries across Europe, Asia Pacific, South America, North America and the Middle East, by country, 2009 101 TABLE OF FIGURES Figure 1: Authenticity is most easily construed as the combination of intrinsic and extrinsic product and marketing features 16 Figure 2: Intrinsic factors of authenticity are threatened or undermined by modernization and economics 17 Figure 3: Extrinsic factors must support rather than replace intrinsic factors of authenticity to create a ‘synergistic branding effect’ 19 Figure 4: Authenticity has become a highly topical theme in commercial and cultural discourse because it reflects the confluence of numerous consumer trends 21 Figure 5: Authenticity reflects, in many instances, the antithesis of contemporary developed societies 23 Figure 6: Consumers’ self-identity—which is multidimensional—can be re-enforced by authentic products 25 Figure 7: There are multiple consumers issues influencing the wider interest in product origin 26 Figure 8: Experiential consumerism and premiumization represent key trends driving ‘authenti-seeking’ consumer behavior 29 Figure 9: Three important commonalities represent the crossover between ethical/environmental consumerism and authenticity 30 Figure 10: Authenticity is strongly aligned with the need to create more compelling and distinctive brand auras to help achieve marketplace differentiation and success 32 Figure 11: Authentic positioned products are now threatened by recession and changing consumers tastes and social trends 35 Figure 12: Globalization and its wider connotation impinges truly authentic products 37 Figure 13: Etsy.com reflects what is likely to become a growing phenomena in the future: the growing availability of specialty products made available through the internet 41 Figure 14: The issues that contribute to consumer concern and related societal pessimism vary by region 42 Figure 15: Dissatisfaction with the direction of society is prominent in many developed consumer markets and partly accounts for the positive halo attached to brands and products with genuine heritage 44 Figure 16: Societal Pessimism has been evident in many nations throughout the last decade, proving that it is a mindset that transcends more short-term economic sentiment 46 Figure 17: Consumers’ interpretation of authentic will vary by territory and is not always dictated by a rich heritage 48 Figure 18: Post materialistic values associated with most develop markets also drive the more proactive search for, and allure of, authentic products 50 Figure 19: Consumers in emerging economic powerhouses are more eager to opt for brands aligned with their personal values, although it is an apparent trait elsewhere too 51 Figure 20: Individuality and self expression are important values for global consumers that more authentic brand propositions are well placed to capitalize on because uniqueness is an important part of the perception of authenticity 53 Figure 21: The importance attached to knowing the origin of groceries by global consumers reflects, among other, a growing interest in re-connecting with the manufacturing process 58 Figure 22: Consumers across the globe perceive that they have become more pre-occupied with knowing the details about grocery product origin in recent years 60 Figure 23: Australians in particular are guided by the ideology of ‘buying local’ 63 Figure 24: Russian, Chinese and Saudi Arabian consumers are most likely to be making a conscious and genuine effort to purchase food and beverages produced locally 65 Figure 25: Consumers are more accepting of imported alcoholic drinks and in many instances inspired by such offerings, which is why locally produced credentials are deemed less influential by drinkers 67 Figure 26: Consumers are most trusting of their own country’s food and ingredients 70 Figure 27: The overall influence of origin is moderated by the place, the product and the consumer 73 Figure 28: Consumers are actively looking to trade up but find it difficult in recessionary conditions 75 Figure 29: Commonalities exist between authenticity and premiumization on a consumer and product level 76 Figure 30: In 15 out of 17 countries, shoppers attach more importance to in-store product quality rather than lower prices in general 78 Figure 31: Women in Western Europe and the US are more likely to follow experiential consumerism over materialism 80 Figure 32: Men are likely to seek tangible possessions In emerging economies 81 Figure 33: Consumers are generally attracted by the idea of knowing about product details via product packaging 84 Figure 34: Global consumers are more interested in ethical/environmentally-friendly purchases 86 Figure 35: Global consumers have become more conscious about their personal impact on the environment in the last few years 86 Figure 36: The importance of ethical groceries is low in the Netherlands and Japan 90 Figure 37: Under sustained recessionary pressures, some consumers have little option but to trade down on brands and categories that offer less value 93 Figure 38: Datamonitor’s Recession and Recovery portal allows industry players to continually identify consumers’ changing brand orientations as circumstances change 93 Figure 39: Consumer attitudes towards products marketed as ‘authentic, home-made or original’ are largely positive, albeit with notable variances by country 98 Figure 40: Outside of the Asia Pacific region and other emerging markets, consumers perceive themselves to be somewhat desensitized to authenticity related claims 101 Figure 41: There is a disconnect between the perceived appeal of authenticity led marketing claims and the influence of such claims on consumers’ product choices 103 Figure 42: The broad use of the word ‘authentic’ can be detrimental to the tag and its notion 106 Figure 43: The fact that private labels are explicitly branded as authentic reflects the diminishing impact of explicitly claiming to be just that 107 Figure 44: Superficial uses of authentic markers may meet with consumer disproval 108 Figure 45: Strong brands create a credible authentic meaning of their own 109 Figure 46: Company or brand size impacts authenticity credibility, but the relationship is not necessarily linear 110 Figure 47: Using the right ingredients is as important as absolute quality 112 Figure 48: These brands all make authenticity-based claims owing to notable ingredient and processing credentials 113 Figure 49: Green works shows the potential for natural home cleaning products 114 Figure 50: Ethical approaches must vary by brand / company size 116 Figure 51: Incorporate clear authenticity cues into packaging is often done in alcoholic beverages 117 Figure 52: Geographical provenance can be compelling but problematic 119 Figure 53: In the UK, Coors Brewers is promoting Carling as a regional beer, emphasizing provenance as part of its 'British barley' strategy 120 Figure 54: In the US, Meijer’s revamped Gold Line private label range leverages the products’ unique origin 121 Figure 55: Inspiration from history creates one of the most credible heritage-based authenticity narratives 123 Figure 56: Marketing campaigns that remind consumers of brand heritage are authenticity appropriators, but it must be done in a modern and lively manner for contemporary relevance 124 Figure 57: Jim Beam proudly proclaims the seven generations of brand heritage on the brand website 125 [Tabellenverzeichnis ausblenden] |
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