Top 10 Companies in Canada Travel and Hospitality Industry: IT Spending Predictor 2009

Introduction

This databook provides insight into the top 10 companies in Canada travel and hospitality industry in terms of their estimated IT spend.

Report Highlights
Highlights

The top 10 companies in Canada travel and hospitality industry in terms of estimated IT spending spent the largest portion of their IT budgets on Hardware, a segment that accounted for about 28% of the IT budgets among these firms. This was followed by spending on software and services.

Among the top 10 companies, a major portion of IT spending is allocated to internal IT. External services include product vendors, local resellers, telcos, systems integrators and specialist outsourcers. Internal IT alone accounted for approximately 33% of the total estimated IT spending by these companies.
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TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 9
Reasons to Purchase 9
Definitions 10
CANADA TRAVEL AND HOSPITALITY INDUSTRY: ESTIMATED SPENDING ON IT 12
Overview 12
Estimated spending by technology segment 14
Estimated IT spending by channel 16
BRITISH COLUMBIA LOTTERY CORP 18
Budget overview 18
British Columbia Lottery Corp, estimated spending on IT 19
British Columbia Lottery Corp estimated IT spending by channel 23
LIONS GATE ENTERTAINMENT CORP 25
Budget overview 25
Lions Gate Entertainment Corp, estimated spending on IT 26
Lions Gate Entertainment Corp, estimated IT spending by channel 30
TIM HORTONS INC 32
Budget overview 32
Tim Hortons Inc, estimated spending on IT 33
Tim Hortons Inc, estimated IT spending by channel 37
INTRAWEST ULC 39
Budget overview 39
Intrawest ULC, estimated spending on IT 40
Intrawest ULC, estimated IT spending by channel 44
CARA OPERATIONS LTD 46
Budget overview 46
Cara Operations Ltd, estimated spending on IT 47
Cara Operations Ltd, estimated IT spending by channel 51
SOUTH COAST BRITISH COLUMBIA TRANSPORTATION AUTHORITY 53
Budget overview 53
South Coast British Columbia Transportation Authority, estimated spending on IT 54
South Coast British Columbia Transportation Authority, estimated IT spending by channel 58
CINEPLEX GALAXY INCOME FUND 60
Budget overview 60
Cineplex Galaxy Income Fund, estimated spending on IT 61
Cineplex Galaxy Income Fund, estimated IT spending by channel 65
KELSEY’S RESTAURANTS INC 67
Budget overview 67
Kelsey’s Restaurants Inc, estimated spending on IT 68
Kelsey’s Restaurants Inc, estimated IT spending by channel 72
PRISZM INCOME FUND 74
Budget overview 74
Priszm Income Fund, estimated spending on IT 75
Priszm Income Fund, estimated IT spending by channel 79
COMPASS GROUP CANADA (BEAVER) LTD 81
Budget overview 81
Compass Group Canada (Beaver) Ltd, estimated spending on IT 82
Compass Group Canada (Beaver) Ltd, estimated IT spending by channel 86
APPENDIX 88
Methodology 88
Further reading 89
How to contact experts in your industry 89
Disclaimer 89
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LIST OF FIGURES
Figure 1: Travel and hospitality industry, Canada, spending on IT ($m), 2008 and 2009 12
Figure 2: Travel and hospitality industry, Canada, estimated spending by technology segment ($m), 2008 14
Figure 3: Travel and hospitality industry, Canada, estimated spending on IT by channel ($m), 2008 16
Figure 4: British Columbia Lottery Corp, estimated spending by IT segment, 2008 19
Figure 5: British Columbia Lottery Corp, estimated spending by IT sub-segment ($m), 2008 21
Figure 6: British Columbia Lottery Corp, estimated spending on IT by channel, 2008 23
Figure 7: Lions Gate Entertainment Corp, estimated spending by IT segment, 2008 26
Figure 8: Lions Gate Entertainment Corp, estimated spending by IT sub-segment ($m), 2008 28
Figure 9: Lions Gate Entertainment Corp, estimated spending on IT by channel, 2008 30
Figure 10: Tim Hortons Inc, estimated spending by IT segment, 2008 33
Figure 11: Tim Hortons Inc, estimated spending by IT sub-segment ($m), 2008 35
Figure 12: Tim Hortons Inc, estimated spending on IT by channel, 2008 37
Figure 13: Intrawest ULC, estimated spending by IT segment, 2008 40
Figure 14: Intrawest ULC, estimated spending by IT sub-segment ($m), 2008 42
Figure 15: Intrawest ULC, estimated spending on IT by channel, 2008 44
Figure 16: Cara Operations Ltd, estimated spending by IT segment, 2008 47
Figure 17: Cara Operations Ltd, estimated spending by IT sub-segment ($m), 2008 49
Figure 18: Cara Operations Ltd, estimated spending on IT by channel, 2008 51
Figure 19: South Coast British Columbia Transportation Authority, estimated spending by IT segment, 2008 54
Figure 20: South Coast British Columbia Transportation Authority, estimated spending by IT sub-segment ($m), 2008 56
Figure 21: South Coast British Columbia Transportation Authority, estimated spending on IT by channel, 2008 58
Figure 22: Cineplex Galaxy Income Fund, estimated spending by IT segment, 2008 61
Figure 23: Cineplex Galaxy Income Fund, estimated spending by IT sub-segment ($m), 2008 63
Figure 24: Cineplex Galaxy Income Fund, estimated spending on IT by channel, 2008 65
Figure 25: Kelsey’s Restaurants Inc, estimated spending by IT segment, 2008 68
Figure 26: Kelsey’s Restaurants Inc, estimated spending by IT sub-segment ($m), 2008 70
Figure 27: Kelsey’s Restaurants Inc, estimated spending on IT by channel, 2008 72
Figure 28: Priszm Income Fund, estimated spending by IT segment, 2008 75
Figure 29: Priszm Income Fund, estimated spending by IT sub-segment ($m), 2008 77
Figure 30: Priszm Income Fund, estimated spending on IT by channel, 2008 79
Figure 31: Compass Group Canada (Beaver) Ltd, estimated spending by IT segment, 2008 82
Figure 32: Compass Group Canada (Beaver) Ltd, estimated spending by IT sub-segment ($m), 2008 84
Figure 33: Compass Group Canada (Beaver) Ltd, estimated spending on IT by channel, 2008 86
Figure 34: Research methodology 88
LIST OF TABLES
Table 1: IT segments and sub segments 10
Table 2: Channel definitions 11
Table 3: Travel and hospitality industry, Canada, estimated spending on IT ($m), 2008 and 2009 13
Table 4: Travel and hospitality industry, Canada, estimated spending by technology segment ($m), 2008 15
Table 5: Travel and hospitality industry, Canada, estimated spending on IT by channel ($m), 2008 17
Table 6: British Columbia Lottery Corp, IT budget estimates (%), 2008–09 18
Table 7: British Columbia Lottery Corp, IT budget by estimated entity (as % of overall IT budget), 2008 18
Table 8: British Columbia Lottery Corp, estimated spending by IT segment, 2008 20
Table 9: British Columbia Lottery Corp estimated spending by IT sub-segment, 2008 22
Table 10: British Columbia Lottery Corp, estimated spending on IT by channel, 2008 24
Table 11: Lions Gate Entertainment Corp, IT budget estimates (%), 2008–09 25
Table 12: Lions Gate Entertainment Corp, estimated IT budget by entity (as % of overall IT budget), 2008 25
Table 13: Lions Gate Entertainment Corp, estimated spending by IT segment, 2008 27
Table 14: Lions Gate Entertainment Corp, estimated spending by IT sub-segment, 2008 29
Table 15: Lions Gate Entertainment Corp, estimated spending on IT by channel, 2008 31
Table 16: Tim Hortons Inc, IT budget estimates (%), 2008–09 32
Table 17: Tim Hortons Inc, estimated IT budget by entity (as % of overall IT budget), 2008 32
Table 18: Tim Hortons Inc, estimated spending by IT segment, 2008 34
Table 19: Tim Hortons Inc, estimated spending by IT sub-segment, 2008 36
Table 20: Tim Hortons Inc, estimated spending on IT by channel, 2008 38
Table 21: Intrawest ULC, IT budget estimates (%), 2008–09 39
Table 22: Intrawest ULC, estimated IT budget by entity (as % of overall IT budget), 2008 39
Table 23: Intrawest ULC, estimated spending by IT segment, 2008 41
Table 24: Intrawest ULC, estimated spending by IT sub-segment, 2008 43
Table 25: Intrawest ULC, estimated spending on IT by channel, 2008 45
Table 26: Cara Operations Ltd, IT budget estimates (%), 2008–09 46
Table 27: Cara Operations Ltd, estimated IT budget by entity (as % of overall IT budget), 2008 46
Table 28: Cara Operations Ltd, estimated spending by IT segment, 2008 48
Table 29: Cara Operations Ltd, estimated spending by IT sub-segment, 2008 50
Table 30: Cara Operations Ltd, estimated spending on IT by channel, 2008 52
Table 31: South Coast British Columbia Transportation Authority, IT budget estimates (%), 2008–09 53
Table 32: South Coast British Columbia Transportation Authority, estimated IT budget by entity (as % of overall IT budget), 2008 53
Table 33: South Coast British Columbia Transportation Authority, estimated spending by IT segment, 2008 55
Table 34: South Coast British Columbia Transportation Authority, estimated spending by IT sub-segment, 2008 57
Table 35: South Coast British Columbia Transportation Authority, estimated spending on IT by channel, 2008 59
Table 36: Cineplex Galaxy Income Fund, IT budget estimates (%), 2008–09 60
Table 37: Cineplex Galaxy Income Fund, estimated IT budget by entity (as % of overall IT budget), 2008 60
Table 38: Cineplex Galaxy Income Fund, estimated spending by IT segment, 2008 62
Table 39: Cineplex Galaxy Income Fund, estimated spending by IT sub-segment, 2008 64
Table 40: Cineplex Galaxy Income Fund, estimated spending on IT by channel, 2008 66
Table 41: Kelsey’s Restaurants Inc, IT budget estimates(%), 2008–09 67
Table 42: Kelsey’s Restaurants Inc, estimated IT budget by entity (as % of overall IT budget), 2008 67
Table 43: Kelsey’s Restaurants Inc, estimated spending by IT segment, 2008 69
Table 44: Kelsey’s Restaurants Inc, estimated spending by IT sub-segment, 2008 71
Table 45: Kelsey’s Restaurants Inc, estimated spending on IT by channel, 2008 73
Table 46: Priszm Income Fund, IT budget estimates (%), 2008–09 74
Table 47: Priszm Income Fund, estimated IT budget by entity (as % of overall IT budget), 2008 74
Table 48: Priszm Income Fund, estimated spending by IT segment, 2008 76
Table 49: Priszm Income Fund, estimated spending by IT sub-segment, 2008 78
Table 50: Priszm Income Fund, estimated spending on IT by channel, 2008 80
Table 51: Compass Group Canada (Beaver) Ltd, IT budget estimates (%), 2008–09 81
Table 52: Compass Group Canada (Beaver) Ltd, estimated IT budget by entity (as % of overall IT budget), 2008 81
Table 53: Compass Group Canada (Beaver) Ltd, estimated spending by IT segment, 2008 83
Table 54: Compass Group Canada (Beaver) Ltd, estimated spending by IT sub-segment, 2008 85
Table 55: Compass Group Canada (Beaver) Ltd, estimated spending on IT by channel, 2008 87
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