LIST OF FIGURES
Figure 1: Professional services industry, UK, spending on IT ($m), 2008 and 2009 12
Figure 2: Professional services industry, UK, estimated spending by technology segment ($m), 2008 14
Figure 3: Professional services industry, UK, estimated spending on IT by channel ($m), 2008 16
Figure 4: Ernst & Young Global Ltd, estimated spending by IT segment, 2008 19
Figure 5: Ernst & Young Global Ltd, estimated spending by IT sub-segment ($m), 2008 21
Figure 6: Ernst & Young Global Ltd, estimated spending on IT by channel, 2008 23
Figure 7: WPP Group plc, estimated spending by IT segment, 2008 26
Figure 8: WPP Group plc, estimated spending by IT sub-segment ($m), 2008 28
Figure 9: WPP Group plc, estimated spending on IT by channel, 2008 30
Figure 10: Group 4 Securicor plc, estimated spending by IT segment, 2008 33
Figure 11: Group 4 Securicor plc, estimated spending by IT sub-segment ($m), 2008 35
Figure 12: Group 4 Securicor plc, estimated spending on IT by channel, 2008 37
Figure 13: RWE npower, estimated spending by IT segment, 2008 40
Figure 14: RWE npower, estimated spending by IT sub-segment ($m), 2008 42
Figure 15: RWE npower, estimated spending on IT by channel, 2008 44
Figure 16: Bunzl plc, estimated spending by IT segment, 2008 47
Figure 17: Bunzl plc, estimated spending by IT sub-segment ($m), 2008 49
Figure 18: Bunzl plc, estimated spending on IT by channel, 2008 51
Figure 19: Hays plc, estimated spending by IT segment, 2008 54
Figure 20: Hays plc, estimated spending by IT sub-segment ($m), 2008 56
Figure 21: Hays plc, estimated spending on IT by channel, 2008 58
Figure 22: Reuters Group plc, estimated spending by IT segment, 2008 61
Figure 23: Reuters Group plc, estimated spending by IT sub-segment ($m), 2008 63
Figure 24: Reuters Group plc, estimated spending on IT by channel, 2008 65
Figure 25: Serco Group plc, estimated spending by IT segment, 2008 68
Figure 26: Serco Group plc, estimated spending by IT sub-segment ($m), 2008 70
Figure 27: Serco Group plc, estimated spending on IT by channel, 2008 72
Figure 28: The Capita Group plc, estimated spending by IT segment, 2008 75
Figure 29: The Capita Group plc, estimated spending by IT sub-segment ($m), 2008 77
Figure 30: The Capita Group plc, estimated spending on IT by channel, 2008 79
Figure 31: AWG Property Ltd, estimated spending by IT segment, 2008 82
Figure 32: AWG Property Ltd, estimated spending by IT sub-segment ($m), 2008 84
Figure 33: AWG Property Ltd, estimated spending on IT by channel, 2008 86
Figure 34: Research methodology 88
LIST OF TABLES
Table 1: IT segments and sub segments 10
Table 2: Channel definitions 11
Table 3: Professional services industry, UK, estimated spending on IT ($m), 2008 and 2009 13
Table 4: Professional services industry, UK, estimated spending by technology segment ($m), 2008 15
Table 5: Professional services industry, UK, estimated spending on IT by channel ($m), 2008 17
Table 6: Ernst & Young Global Ltd, IT budget estimates (%), 2008–09 18
Table 7: Ernst & Young Global Ltd, IT budget by estimated entity (as % of overall IT budget), 2008 18
Table 8: Ernst & Young Global Ltd, estimated spending by IT segment, 2008 20
Table 9: Ernst & Young Global Ltd, estimated spending by IT sub-segment, 2008 22
Table 10: Ernst & Young Global Ltd, estimated spending on IT by channel, 2008 24
Table 11: WPP Group plc, IT budget estimates (%), 2008–09 25
Table 12: WPP Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 25
Table 13: WPP Group plc, estimated spending by IT segment, 2008 27
Table 14: WPP Group plc, estimated spending by IT sub-segment, 2008 29
Table 15: WPP Group plc, estimated spending on IT by channel, 2008 31
Table 16: Group 4 Securicor plc, IT budget estimates (%), 2008–09 32
Table 17: Group 4 Securicor plc, estimated IT budget by entity (as % of overall IT budget), 2008 32
Table 18: Group 4 Securicor plc, estimated spending by IT segment, 2008 34
Table 19: Group 4 Securicor plc, estimated spending by IT sub-segment, 2008 36
Table 20: Group 4 Securicor plc, estimated spending on IT by channel, 2008 38
Table 21: RWE npower, IT budget estimates (%), 2008–09 39
Table 22: RWE npower, estimated IT budget by entity (as % of overall IT budget), 2008 39
Table 23: RWE npower, estimated spending by IT segment, 2008 41
Table 24: RWE npower, estimated spending by IT sub-segment, 2008 43
Table 25: RWE npower, estimated spending on IT by channel, 2008 45
Table 26: Bunzl plc, IT budget estimates (%), 2008–09 46
Table 27: Bunzl plc, estimated IT budget by entity (as % of overall IT budget), 2008 46
Table 28: Bunzl plc, estimated spending by IT segment, 2008 48
Table 29: Bunzl plc, estimated spending by IT sub-segment, 2008 50
Table 30: Bunzl plc, estimated spending on IT by channel, 2008 52
Table 31: Hays plc, IT budget estimates (%), 2008–09 53
Table 32: Hays plc, estimated IT budget by entity (as % of overall IT budget), 2008 53
Table 33: Hays plc, estimated spending by IT segment, 2008 55
Table 34: Hays plc, estimated spending by IT sub-segment, 2008 57
Table 35: Hays plc, estimated spending on IT by channel, 2008 59
Table 36: Reuters Group plc, IT budget estimates(%), 2008–09 60
Table 37: Reuters Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 60
Table 38: Reuters Group plc, estimated spending by IT segment, 2008 62
Table 39: Reuters Group plc, estimated spending by IT sub-segment, 2008 64
Table 40: Reuters Group plc, estimated spending on IT by channel, 2008 66
Table 41: Serco Group plc, IT budget estimates (%), 2008–09 67
Table 42: Serco Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 67
Table 43: Serco Group plc, estimated spending by IT segment, 2008 69
Table 44: Serco Group plc, estimated spending by IT sub-segment, 2008 71
Table 45: Serco Group plc, estimated spending on IT by channel, 2008 73
Table 46: The Capita Group plc, IT budget estimates (%), 2008–09 74
Table 47: The Capita Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 74
Table 48: The Capita Group plc, estimated spending by IT segment, 2008 76
Table 49: The Capita Group plc, estimated spending by IT sub-segment, 2008 78
Table 50: The Capita Group plc, estimated spending on IT by channel, 2008 80
Table 51: AWG Property Ltd, IT budget estimates (%), 2008–09 81
Table 52: AWG Property Ltd, estimated IT budget by entity (as % of overall IT budget), 2008 81
Table 53: AWG Property Ltd, estimated spending by IT segment, 2008 83
Table 54: AWG Property Ltd, estimated spending by IT sub-segment, 2008 85
Table 55: AWG Property Ltd, estimated spending on IT by channel, 2008 87
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