LIST OF FIGURES
Figure 1: Retail Banking industry, UK, spending on IT ($m), 2008 and 2009 12
Figure 2: Retail Banking industry, UK, estimated spending by technology segment ($m), 2008 14
Figure 3: Retail Banking industry, UK, estimated spending on IT by channel ($m), 2008 16
Figure 4: HSBC Holdings plc, estimated spending by IT segment, 2008 19
Figure 5: HSBC Holdings plc, estimated spending by IT sub-segment ($m), 2008 21
Figure 6: HSBC Holdings plc, estimated spending on IT by channel, 2008 23
Figure 7: HBOS Plc, estimated spending by IT segment, 2008 26
Figure 8: HBOS Plc, estimated spending by IT sub-segment ($m), 2008 28
Figure 9: HBOS Plc, estimated spending on IT by channel, 2008 30
Figure 10: Royal Bank Of Scotland plc, estimated spending by IT segment, 2008 33
Figure 11: Royal Bank Of Scotland plc, estimated spending by IT sub-segment ($m), 2008 35
Figure 12: Royal Bank Of Scotland plc, estimated spending on IT by channel, 2008 37
Figure 13: Barclays plc, estimated spending by IT segment, 2008 40
Figure 14: Barclays plc, estimated spending by IT sub-segment ($m), 2008 42
Figure 15: Barclays plc, estimated spending on IT by channel, 2008 44
Figure 16: Lloyds TSB Group plc, estimated spending by IT segment, 2008 47
Figure 17: Lloyds TSB Group plc, estimated spending by IT sub-segment ($m), 2008 49
Figure 18: Lloyds TSB Group plc, estimated spending on IT by channel, 2008 51
Figure 19: HSBC Bank Plc, estimated spending by IT segment, 2008 54
Figure 20: HSBC Bank Plc, estimated spending by IT sub-segment ($m), 2008 56
Figure 21: HSBC Bank Plc, estimated spending on IT by channel, 2008 58
Figure 22: National Westminster Bank plc - Natwest, estimated spending by IT segment, 2008 61
Figure 23: National Westminster Bank plc - Natwest, estimated spending by IT sub-segment ($m), 2008 63
Figure 24: National Westminster Bank plc - Natwest, estimated spending on IT by channel, 2008 65
Figure 25: Cahoot, estimated spending by IT segment, 2008 68
Figure 26: Cahoot, estimated spending by IT sub-segment ($m), 2008 70
Figure 27: Cahoot, estimated spending on IT by channel, 2008 72
Figure 28: National Westminster Bank plc, estimated spending by IT segment, 2008 75
Figure 29: National Westminster Bank plc, estimated spending by IT sub-segment ($m), 2008 77
Figure 30: National Westminster Bank plc, estimated spending on IT by channel, 2008 79
Figure 31: Abbey National Plc, estimated spending by IT segment, 2008 82
Figure 32: Abbey National Plc, estimated spending by IT sub-segment ($m), 2008 84
Figure 33: Abbey National Plc, estimated spending on IT by channel, 2008 86
Figure 34: Research methodology 88
LIST OF TABLES
Table 1: IT segments and sub segments 10
Table 2: Channel definitions 11
Table 3: Retail Banking industry, UK, estimated spending on IT ($m), 2008 and 2009 13
Table 4: Retail Banking industry, UK, estimated spending by technology segment ($m), 2008 15
Table 5: Retail Banking industry, UK, estimated spending on IT by channel ($m), 2008 17
Table 6: HSBC Holdings plc, IT budget estimates (%), 2008–09 18
Table 7: HSBC Holdings plc, IT budget by estimated entity (as % of overall IT budget), 2008 18
Table 8: HSBC Holdings plc, estimated spending by IT segment, 2008 20
Table 9: HSBC Holdings plc, estimated spending by IT sub-segment, 2008 22
Table 10: HSBC Holdings plc, estimated spending on IT by channel, 2008 24
Table 11: HBOS Plc, IT budget estimates (%), 2008–09 25
Table 12: HBOS Plc, estimated IT budget by entity (as % of overall IT budget), 2008 25
Table 13: HBOS Plc, estimated spending by IT segment, 2008 27
Table 14: HBOS Plc, estimated spending by IT sub-segment, 2008 29
Table 15: HBOS Plc, estimated spending on IT by channel, 2008 31
Table 16: Royal Bank Of Scotland plc, IT budget estimates (%), 2008–09 32
Table 17: Royal Bank Of Scotland plc, estimated IT budget by entity (as % of overall IT budget), 2008 32
Table 18: Royal Bank Of Scotland plc, estimated spending by IT segment, 2008 34
Table 19: Royal Bank Of Scotland plc, estimated spending by IT sub-segment, 2008 36
Table 20: Royal Bank Of Scotland plc, estimated spending on IT by channel, 2008 38
Table 21: Barclays plc, IT budget estimates (%), 2008–09 39
Table 22: Barclays plc, estimated IT budget by entity (as % of overall IT budget), 2008 39
Table 23: Barclays plc, estimated spending by IT segment, 2008 41
Table 24: Barclays plc, estimated spending by IT sub-segment, 2008 43
Table 25: Barclays plc, estimated spending on IT by channel, 2008 45
Table 26: Lloyds TSB Group plc, IT budget estimates (%), 2008–09 46
Table 27: Lloyds TSB Group plc, estimated IT budget by entity (as % of overall IT budget), 2008 46
Table 28: Lloyds TSB Group plc, estimated spending by IT segment, 2008 48
Table 29: Lloyds TSB Group plc, estimated spending by IT sub-segment, 2008 50
Table 30: Lloyds TSB Group plc, estimated spending on IT by channel, 2008 52
Table 31: HSBC Bank Plc, IT budget estimates (%), 2008–09 53
Table 32: HSBC Bank Plc, estimated IT budget by entity (as % of overall IT budget), 2008 53
Table 33: HSBC Bank Plc, estimated spending by IT segment, 2008 55
Table 34: HSBC Bank Plc, estimated spending by IT sub-segment, 2008 57
Table 35: HSBC Bank Plc, estimated spending on IT by channel, 2008 59
Table 36: National Westminster Bank plc - Natwest, IT budget estimates (%), 2008–09 60
Table 37: National Westminster Bank plc - Natwest, estimated IT budget by entity (as % of overall IT budget), 2008 60
Table 38: National Westminster Bank plc - Natwest, estimated spending by IT segment, 2008 62
Table 39: National Westminster Bank plc - Natwest, estimated spending by IT sub-segment, 2008 64
Table 40: National Westminster Bank plc - Natwest, estimated spending on IT by channel, 2008 66
Table 41: Cahoot, IT budget estimates (%), 2008–09 67
Table 42: Cahoot, estimated IT budget by entity (as % of overall IT budget), 2008 67
Table 43: Cahoot, estimated spending by IT segment, 2008 69
Table 44: Cahoot, estimated spending by IT sub-segment, 2008 71
Table 45: Cahoot, estimated spending on IT by channel, 2008 73
Table 46: National Westminster Bank plc, IT budget estimates (%), 2008–09 74
Table 47: National Westminster Bank plc, estimated IT budget by entity (as % of overall IT budget), 2008 74
Table 48: National Westminster Bank plc, estimated spending by IT segment, 2008 76
Table 49: National Westminster Bank plc, estimated spending by IT sub-segment, 2008 78
Table 50: National Westminster Bank plc, estimated spending on IT by channel, 2008 80
Table 51: Abbey National Plc, IT budget estimates (%), 2008–09 81
Table 52: Abbey National Plc, estimated IT budget by entity (as % of overall IT budget), 2008 81
Table 53: Abbey National Plc, estimated spending by IT segment, 2008 83
Table 54: Abbey National Plc, estimated spending by IT sub-segment, 2008 85
Table 55: Abbey National Plc, estimated spending on IT by channel, 2008 87
[Tabellenverzeichnis ausblenden]