Decision Matix: Selecting a Collaboration Vendor (Competitor Focus)

Introduction

The Collaboration Decision Matrix outlines the competitive dynamics within the collaboration market and guides IT decision makers to select a vendor based on its product strength, reputation among customers, and impact in the market. Datamonitor provides a holistic view of vendor capabilities and recommends those you should explore, consider and, most importantly, shortlist.

Scope

*Provides an overview of the most important trends affecting the collaboration market and influencing its competitive dynamics.

*Delivers a comprehensive comparison of vendors' products, market impact, and user sentiment.

*Presents a detailed view of vendors' respective strengths and weaknesses, and provides advice on the suitability of their offering.

*Collaboration vendors profiled include: Adobe, EMC, Cisco, Google, IBM, Microsoft, Nortel, Open Text and Oracle.

Highlights

Datamonitor believes that the enterprise collaboration products can be broadly segmented into the following categories: productivity suites, content management systems, team workspaces, and social networks.

Datamonitor believes that the collaboration market is going to remain divided between niche vendors offering excellent specialized products and larger vendors looking to migrate customers onto their collaboration platforms.

There will be further consolidation in the enterprise collaboration market. Large vendors will enhance their portfolios with specialist expertise and niche vendors will grow their customer bases through acquiring their competition.

Reasons to Purchase

*Gain detailed knowledge of enterprise collaboration vendors' strengths with regards to products, user sentiment and market impact.

*Collaboration vendors can benchmark their performance in various key criteria against their competitors.

*IT managers will gain valuable insight to improve their collaboration strategy and inform their purchasing decisions.

Report Highlights
Highlights

Datamonitor believes that the enterprise collaboration products can be broadly segmented into the following categories: productivity suites, content management systems, team workspaces, and social networks.

Datamonitor believes that the collaboration market is going to remain divided between niche vendors offering excellent specialized products and larger vendors looking to migrate customers onto their collaboration platforms.

There will be further consolidation in the enterprise collaboration market. Large vendors will enhance their portfolios with specialist expertise and niche vendors will grow their customer bases through acquiring their competition.
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Table of Contents 2
Table of figures 3
Table of tables 4
Market Developments 5
Collaboration tools can combat diseconomies of scale 5
Productivity suites significantly reduce human latency within an organization 6
Content management systems are crucial for allowing employees to find and share documents 6
Team workspaces allow dispersed teams to collaborate effectively 6
Social networks support communities that facilitate expertise-sharing 6
Enterprises are at different stages of the collaboration roadmap 7
Consumer technology is influencing key elements of the collaboration suite 7
Vendors are offering collaboration platforms that can integrate the different components of the roadmap 7
Collaboration Decision Matrix 8
Shortlist: IBM and Microsoft 10
Consider: Adobe, Cisco, Novell and Oracle 10
Explore: EMC, Google and Open Text 11
Market Leaders 12
Market leaders: technology assessment 12
Market leaders: user sentiment 13
Market leaders: market impact 14
Vendor Analysis 15
Adobe: collaboration radars 15
Recommendation: consider 16
Cisco: collaboration radars 17
Recommendation: consider 18
EMC: collaboration radars 19
Recommendation: explore 20
Google: collaboration radars 21
Recommendation: explore 22
IBM: collaboration radars 23
Recommendation: shortlist 24
Microsoft: collaboration radars 25
Recommendation: shortlist 26
Novell: collaboration radars 27
Recommendation: consider 28
Open Text: collaboration radars 29
Recommendation: explore 30
Oracle: collaboration radars 31
Recommendation: consider 32
New entrants are making the collaboration market extremely competitive 33
Specialist vendors are important participants in the collaboration market 33
APPENDIX 35
Summary scores 35
Datamonitor ratings 35
Extended methodology 36
Technology assessment 36
User sentiment 36
Market impact 37
Sources 38
Further reading 38
Ask the analyst 38
Datamonitor consulting 38
Disclaimer 38
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List of Tables
Table 1: Vendors profiled in the Collaboration Decision Matrix 8
Table 2: Collaboration Decision Matrix* 10
Table 3: Collaboration Decision Matrix: vendor summary scores 35
List of Figures
Figure 1: Collaboration tools allow enterprises to be more efficient organizations 5
Figure 2: Enterprises tend to follow a well-set collaboration roadmap 7
Figure 3: Collaboration Decision Matrix 9
Figure 4: Market leaders analysis: technology 12
Figure 5: Market leaders analysis: user sentiment 13
Figure 6: Market leaders analysis: market impact 14
Figure 7: Adobe's collaboration radars 15
Figure 8: Cisco's collaboration radars 17
Figure 9: EMC's collaboration radars 19
Figure 10: Google's collaboration radars 21
Figure 11: IBM's collaboration radars 23
Figure 12: Microsoft's collaboration radars 25
Figure 13: Novell's collaboration radars 27
Figure 14: Open Text's collaboration radars 29
Figure 15: Oracle's collaboration radars 31
Figure 16: Expanded list of collaboration vendors 34
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