Document Collaboration - Linking People, Process, and Content

Documents are an integral part of every business and institution. Organizations of all sizes must learn to manage the production of documents effectively, efficiently, and diligently, in order to ensure best business performance. Technologies like Electronic Document Management Systems (EDMSs) have helped organizations improve internal efficiency; however, extending these systems to partners and stakeholders has proved more difficult.

Internet connectivity now provides incredible reach, but productivity is still constrained by the collaborative range of office productivity tools and ingrained working practices. The time has come for Document Collaboration to move from simple collaborative exchanges to sophisticated collaborative experiences. This report will allow you to understand how investments in this technology can deliver real business benefits and improve your competitive advantage.

Business Process Management (BPM) and workflow are important enablers of more formal Document Collaboration processes, and have the potential to dramatically improve operational efficiency and compliance. Also, the evolution of Software as a Service (SaaS) and online solutions, such as Google Docs & Spreadsheets, Confluence, FilesAnywhere, WikiPad, and StikiPad, will make the World Wide Web an increasingly important environment for Document Collaboration. Order your report today and understand how Document Collaboration processes and strategies can help you support, encourage, and facilitate high-value interactions in a manner that ensures information confidentiality, integrity, and accessibility.

Report Highlights

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Section 1: Management Summary 9
1.1 Management Summary 11
Section 2: Business Issues 19
2.1 Report Introduction and Objectives 21
2.2 Managing the Excessive Costs of Collaboration 22
2.3 Inter-company Collaboration: The Risks and the Rewards 25
2.4 Examining the Vertical Business Issues and Requirements of Document
Collaboration 28
Section 3: Technology Features 33
3.1 Document Collaboration Infrastructure 35
3.2 Document Collaboration Capabilities 41
3.3 The Document Collaboration User Experience 53
Section 4: Architectures, Models, Standards, and Strategies 61
4.1 Collaborative Application Architectures and Access Methods 63
4.2 Facilitating Document Collaboration Within and Beyond the Enterprise 67
4.3 Standards Supporting Document Collaboration 70
4.4 Developing a Corporate Strategy for Document Collaboration 73
Section 5: Market Analysis 81
5.1 Market Overview 83
5.2 Market Drivers 86
5.3 The View from Industry Sectors 88
5.4 Future Direction 91
Section 6: Tables 95
6.1 Butler Group Analysis 97
6.2 Butler Group Document Collaboration Features Matrix 98
6.3 Butler Group Document Collaboration Product Capability Diagrams 130
6.4 Butler Group Document Collaboration Market Lifecycle Ratings 134
Section 7: Vendor Comparisons 139
7.1 Vendor Comparisons 141
Section 8: Technology Audits 149
Adobe – Adobe Acrobat Family 151
EMC – eRoom Collaboration 161
IBM – Notes/Domino,Workplace Collaboration Services, and QuickPlace 171
Microsoft – 2007 Microsoft Office system 183
Open Text – Livelink ECM – Collaboration 195
Open Text – Livelink ECM – eDOCS Collaboration 205
Oracle – Collaboration Suite, Content DB, and Records DB 213
Stellent – Collaboration Management 225
Vignette – Vignette Collaboration 235
Section 9: Vendor Profiles 243
9.1 Introduction to Vendor Profiles 245
9.2 Vendor Profiles 245
Atlassian 245
AutoDesk 246
BT 247
edge IPK 248
eGain 248
eTOUCH 249
FilesAnywhere 251
GoalCentrix 252
Google 252
GroveSite 253
HyperOffice 254
Interwoven 255
Jotspot 257
Koral 258
NextPage 259
Section 9: Vendor Profiles (continued)
PleaseTech 260
SiteScape 261
SocialText 262
The Content Group 263
ThinkFree 264
WebEx 265
Workshare 266
Section 10: Glossary 267
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