European Higher Education Spending on CRM, 2007 - 2012 (Databook)

The uptake of CRM will continue to grow in the European higher education market with particularly strong growth in the UK.



Report Highlights
The uptake of CRM will grow rapidly over the next five years as institutions seek to address the need to compete more effectively to recruit and retain students. Driven in part by a commitment to increasing participation in higher education and the recent addition of "top up" fees, institutions in the UK will invest heavily in the purchase and implementation of CRM solutions over the next five years. While institutions in France and Germany will increase their spending on CRM, other solution areas are likely to have a higher budgetary priority over the near-term.


[Studien Infos ausblenden]

Overview 1
Catalyst 1
Summary 1
Methodology 1
Table of figures 3
Table of tables 4
iNTRODUCTION 5
Total spending by higher education institutions in France on CRM, 2006 - 2012 6
Higher education spending in France on CRM by IT segment, 2006 - 2012 7
Total spending by higher education institutions in Germany on CRM, 2006 - 2012 8
Higher education spending in Germany on CRM by IT segment, 2006 - 2012 9
Total spending by higher education institutions in the UK on CRM, 2006 - 2012 10
Higher education spending in the UK on CRM by IT segment, 2006 - 2012 11
APPENDIX 12
Definitions 12
Further reading 12
Ask the analyst 12
Datamonitor consulting 12
Disclaimer 13

[Inhaltsverzeichnis ausblenden]

Table 1: Total spending by higher education institutions in France on CRM, 2006 - 2012 6
Table 2: Higher education spending in France on CRM by IT segment, 2006 - 2012 7
Table 3: Total spending by higher education institutions in Germany on CRM, 2006 - 2012 8
Table 4: Higher education spending in Germany on CRM by IT segment, 2006 - 2012 9
Table 5: Total spending by higher education institutions in the UK on CRM, 2006 - 2012 10
Table 6: Higher education spending in the UK on CRM by IT segment, 2006 - 2012 11


Figure 1: Total spending by higher education institutions in France on CRM, 2006 - 2012 6
Figure 2: Higher education spending in France on CRM by IT segment, 2006 - 2012 7
Figure 3: Total spending by higher education institutions in Germany on CRM, 2006 - 2012 8
Figure 4: Higher education spending in Germany on CRM by IT segment, 2006 - 2012 9
Figure 5: Total spending by higher education institutions in the UK on CRM, 2006 - 2012 10
Figure 6: Higher education spending in the UK on CRM by IT segment, 2006 - 2012 11

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