Future IT Trends and Projects: UAE Public Sector Profile (Industry Focus)

The United Arab Emirates (UAE) is a small country with lots of potential in the IT sector. While the infrastructure for eGovernment activities exists, there is a lack of internet usage to truly leverage these eServices. The government is eager to enhance its eGovernment program and provide better public services. The UAE has many initiatives to foster and promote innovation within its IT sector.

Report Highlights
This brief analyzes current trends in the UAE public sector related to technology projects and initiatives.

This report includes detailed information on important vendors in the government, education and healthcare sectors in the UAE as well as current IT projects underway. In addition, this industry focus report provides demographic and macroeconomic data necessary to evaluate international opportunities.
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DATAMONITOR VIEW 1
Catalyst 1
Summary 1
KEY TRENDS 4
The UAE federal government aims to become a world-class eGovernment 4
Vendors with expertise in eGovernment applications will be successful 4
With the government’s encouragement, eCommerce will be a prominent industry in the UAE 4
IT vendors must offer technologies that will enhance eCommerce services 4
The government hopes to increase the participation of UAE nationals in the economy 5
Vendors must promote local workers and businesses 5
PROFILE OF TECHNOLOGY IN THE PUBLIC SECTOR 6
Significant IT initiatives, deals and vendors in the UAE 6
Government initiatives impacting IT in the public sector 6
Selected IT projects in UAE 6
Procurement in the UAE 8
Important vendors in the UAE’s public sector 8
Datamonitor forecasts for the UAE 10
Software 10
Hardware 10
Services 10
TECHNOLOGY USE 17
Regional perspective 17
COUNTRY OVERVIEW 19
Economy 19
The Public Sector in the UAE: Facts and Figures 21
Government and Elections 21
Justice, Safety and Defense 22
Social Security/National Insurance Schemes and Healthcare 22
Education 23
ACTIONS 24
Educational technologies will be crucial to further the IT sector in the UAE 24
Partnerships with local vendors will be key for global IT vendors to succeed 24
Vendors with experience in implementing eGovernment services are necessary 24
APPENDIX 25
Further reading 25
Definitions 25
References 26
Ask the analyst 26
Datamonitor consulting 26
Disclaimer 26
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Table 1: Estimated professional indemnity premium income, 2003-07 10
Table 2: Market share of distribution channels in the commercial general insurance market, 2003?06 18
Table 3: Lloyd's premium income and share of the UK professional indemnity market, 2002-06 29
Table 4: The top 10 professional indemnity players by market share, 2002-07 (%) 31
Table 5: The top 10 professional indemnity players by income, 2002-07 32
Table 6: Gross loss ratios for the top 10 professional indemnity insurers, 2002-07 34
Table 7: Gross claims incurred by the top 10 professional indemnity insurers, 2002-07 35
Table 8: Key variables affecting the professional indemnity insurance market, 2007-2012f 37
Table 9: Forecast GWP for professional indemnity insurance, 2002-12f 39
Table 10: Q: ""What business sector are you involved in?"" 42
Table 11: Q: ""How large is your company in terms of number of employees?"" 42
Table 12: Q: ""How large is your company in terms of turnover?"" 43

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