TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 7
Reasons to purchase 7
Definitions 7
INSURANCE INDUSTRY TECHNOLOGY SPENDING 12
Overview 12
Spend by line of business 14
Spend by technology source 16
Spend by business function 20
Technology spend by location 24
LIFE INSURANCE TECHNOLOGY SPENDING 28
Spend by technology source 28
Spend by business function 32
Spending by location 36
NON-LIFE INSURANCE TECHNOLOGY SPENDING 39
Spend by technology source 39
Spending by business function 43
Spending by location 47
APPENDIX 51
Methodology 51
Further reading 52
Disclaimer 52
LIST OF FIGURES
Figure 1: Insurance industry, UK and Ireland, technology spend ($m) and growth (%), 2006–14 12
Figure 2: Insurance industry, UK and Ireland, technology spend by line of business ($m), 2006–08 14
Figure 3: Insurance industry, UK and Ireland, technology spend by line of business ($m), 2009–14 15
Figure 4: Insurance industry, UK and Ireland, technology spend by source (%), 2008 16
Figure 5: Insurance industry, UK and Ireland, technology spend by source ($m), 2009–14 18
Figure 6: Insurance industry, UK and Ireland, technology spend by business function ($m), 2007 and 2008 20
Figure 7: Insurance industry, UK and Ireland, technology spend by business function ($m), 2009–14 22
Figure 8: Insurance industry, UK and Ireland, technology spend by location (%), 2008 24
Figure 9: Insurance industry, UK and Ireland, technology spend by location ($m), 2009–14 26
Figure 10: Life insurance, UK and Ireland, technology spend by source (%), 2008 28
Figure 11: Life insurance, UK and Ireland, technology spend by source ($m), 2009–14 30
Figure 12: Life insurance, UK and Ireland, technology spend by business function ($m), 2007 and 2008 32
Figure 13: Life insurance, UK and Ireland, technology spending by business function ($m), 2009–14 34
Figure 14: Life insurance, UK and Ireland, technology spending by location (%), 2008 36
Figure 15: Life insurance, UK and Ireland, technology spending by location ($m), 2009–14 37
Figure 16: Non-life insurance, UK and Ireland, technology spend by source (%), 2008 39
Figure 17: Non-life insurance, UK and Ireland, technology spend by source ($m), 2009–14 41
Figure 18: Non-life insurance, UK and Ireland, technology spending by business function ($m), 2007 and 2008 43
Figure 19: Non-life insurance, UK and Ireland, technology spending by business function ($m), 2009–14 45
Figure 20: Non-life insurance, UK and Ireland, technology spending by location (%), 2008 47
Figure 21: Non-life insurance, UK and Ireland, technology spending by location ($m), 2009–14 49
Figure 22: Insurance industry technology spending, forecast methodology 51
LIST OF TABLES
Table 1: Insurance business functions definitions 8
Table 2: Insurance lines of business definitions 9
Table 3: Insurance location definitions 9
Table 4: Insurance industry technology sources: definitions 10
Table 5: Insurance industry, UK and Ireland, technology spend ($m) and growth (%), 2006–14 13
Table 6: Insurance industry, UK and Ireland, technology spend by line of business ($m), 2006–08 14
Table 7: Insurance industry, UK and Ireland, technology spend by line of business ($m), 2009–14 15
Table 8: Insurance industry, UK and Ireland, technology spend by source ($m), 2006–08 17
Table 9: Insurance industry, UK and Ireland, technology spend by source ($m), 2009–14 19
Table 10: Insurance industry, UK and Ireland, technology spend by business function ($m), 2006–08 21
Table 11: Insurance industry, UK and Ireland, technology spend by business function ($m), 2009–14 23
Table 12: Insurance industry, UK and Ireland, technology spending by location ($m), 2006–08 25
Table 13: Insurance industry, UK and Ireland, technology spending by location ($m), 2009–14 27
Table 14: Life insurance, UK and Ireland, technology spend by source ($m), 2006–08 29
Table 15: Life insurance, UK and Ireland, technology spend by source ($m), 2009–14 31
Table 16: Life insurance, UK and Ireland, technology spending by business function ($m), 2006–08 33
Table 17: Life insurance, UK and Ireland, technology spending by business function ($m), 2009–14 35
Table 18: Life insurance, UK and Ireland, technology spending by location ($m), 2006–08 36
Table 19: Life insurance, UK and Ireland, technology spending by location ($m), 2009–14 38
Table 20: Non-life insurance, UK and Ireland, technology spend by source ($m), 2006–08 40
Table 21: Non-life insurance, UK and Ireland, technology spend by source ($m), 2009–14 42
Table 22: Non-life insurance, UK and Ireland, technology spending by business function ($m), 2006–08 44
Table 23: Non-life insurance, UK and Ireland, technology spending by business function ($m), 2009–14 46
Table 24: Non-life insurance, UK and Ireland, technology spending by location ($m), 2006–08 48
Table 25: Non-life insurance, UK and Ireland, technology spending by location ($m), 2009–14 50
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