Overview 1
Catalyst 1
Summary 1
Methodology 1
Table of Contents 2
Table of figures 3
Table of tables 4
INTRODUCTION 5
The Life and Pensions Competitor Tracker provides both one month and 12 month views of developments 5
Datamonitor tracks 42 key life and pensions providers and distributors each quarter 5
Datamonitor's Life and Pensions Team provides analysis of the key developments 5
A fully searchable database of the past 12 months of developments is also delivered alongside in the report 6
KEY TRENDS and DEVELOPMENTS IN Q1 2010 7
The life and pensions market has observed several competitor developments and industry trends 7
The emerging markets in Asia are luring competitors again for growth opportunities 7
Technological innovations have been at the forefront of competitors' minds 7
Competitor developments in the last 12 months were heavily led by Aviva 7
Competitors produced a steady number of developments in Q1 2010 9
Competitors kept the number of developments above average in Q1 2010 9
Competitors' predominant focus is on the theme of product innovation and customer targeting 10
Product innovation continues to be given priority over customer targeting developments in Q1 2010 11
Technological innovations from competitors gathered momentum throughout the first three months of 2010 12
Organic growth developments regained visibility in the first quarter of 2010 13
Competitors have shifted their focus back on the emerging markets of Asia 14
PRODUCT INNOVATION AND CUSTOMER TARGETING 15
Aviva 15
France: Aviva launches Aviva Lisséo Duo Janvier 2011, allowing payment distribution 15
France: Aviva France launches single site 15
UK: Aviva augments group income protection and life policies 16
UK: Aviva offers discounts on critical illness cover 16
UK: Aviva helps financial advisors meet new challenges 17
UK: Aviva increases the range of funds included under Wrap and Sipp 17
UK: Aviva enhances online annuity quotes 17
UK: Aviva adds fund-specific withdrawal feature to Wrap and Sipp 18
UK: Aviva enhances group risk proposition 18
UK: Aviva improves service efficiency 18
CIMB 19
Malaysia: CIMB launches Sharia-compliant life insurance 19
Friends Provident 19
UK: Friends Provident launches a new toolkit for advisors 19
UK: Friends Provident launches a platform for consultants and trustees 19
UK: Friends Provident launches an online seminar for advisors 20
Guardian Life 20
US: John Hancock adds new products to its range of variable annuities 20
US: John Hancock launches new site for advisors and brokers 21
US: John Hancock launches LifeCare 21
US: John Hancock's Strategic Income Opportunities Fund available for sale 21
The Hartford 22
US: The Hartford extends retirement solution to plans serviced by third-party administrators 22
Legal & General 22
UK: Legal & General increases immediate cover on life insurance 22
UK: Legal & General offers split sums for protection 22
UK: Legal & General launches new Income Protection Plan 23
UK: Legal & General launches new fund for pension investors 23
UK: Legal & General offers longevity cover 23
UK: Legal & General launches price match scheme for high net worth businesses 24
UK: Legal & General launches valuation tool for advisors 24
Lincoln Financial 24
US: Lincoln Financial Group announces changes to Unifier Service 24
US: Lincoln Financial Group launches conversion calculator for clients 25
US: Lincoln Financial group augments variable life insurance line hybrid product 25
Lloyds Banking Group 26
UK: Scottish Widows announces new bonus rates for with-profit policies 26
Manulife Financial 26
China: Manulife launches 'Dread Disease' insurance 26
Hong Kong: Manulife launches guaranteed life-long income and protection solution 26
Japan: Manulife launches 'Growth Currency' 27
Japan: Manulife to start selling its whole life insurance product 27
Philippines: Manulife launches new critical illness cover for Filipinos 27
Singapore: Manulife launches Ultimate plans 28
Prudential 28
US: Prudential US enhances retirement solution with new offering 28
M&A, Partnerships and Organic Growth 29
Allianz 29
Brazil: Allianz Seguros now fully owned by Allianz 29
Aviva 29
Germany: Aviva subsidiary Delta Lloyd Germany not to issue new life insurance policy 29
Indonesia: Aviva acquires 60% stake in PT Asuransi Winterthur Life Indonesia 29
Ireland: Hibernian Aviva changes name to Aviva 29
Sri Lanka: Aviva and NBD unite in Sri Lanka to create Aviva NBD 30
AXA 30
Italy: AXA to provide bancassurance to former Banca Antonveneta's distribution network 30
Romania: AXA enters Romania with acquisition of Omniasig Life 30
Credit Agricole 30
Uruguay: Credit Agricole to sell Credit Uruguay Banco - January 2010 30
Fortis 30
UK: Fortis to change name to ageas - March 2010 30
Guardian Life 31
US: John Hancock completes merger of life insurance and variable life insurance businesses 31
Legal & General 31
UK: Legal & General's protection products available to Northern Rock customers 31
UK: Legal & General and Skipton enter into partnership for supply of protection products 31
Lincoln Financial 32
US: Lincoln Financial Group opens a new insurance and financial services agency 32
Manulife Financial 32
China: Manulife licensed to open two more branches in China 32
Prudential 32
Singapore: Prudential partners with UOB to provide bancassurance 32
Standard Life 32
UK: Standard Life completes the acquisition of threesixty 32
APPENDIX 33
Methodology 34
Ask the analyst 34
Datamonitor consulting 34
Disclaimer 34
List of Tables
Table 1: The 42 companies covered by Datamonitor's Life and Pensions Competitor Tracker 5
Table 2: Competitors achieving more than 3 product innovations in the past 12 months 8
List of Figures
Figure 1: Total number of competitor developments equaled 52 in the first quarter of 2010 9
Figure 2: Competitors are undertaking product innovation activities over M&A, partnership or organic growth 10
Figure 3: No customer targeting developments were undertaken by competitors in Q1 2010 11
Figure 4: Competitors are increasingly focusing on technological innovations in Q1 2010 12
Figure 5: Organic growth activities regained visibility in Q1 2010 13
Figure 6: Competitors continue to produce developments in an international nature 14
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