Introduction / / This report provides an extensive overview of the regulatory obligations at the retail and wholesale level for f

Introduction / / This report provides an overview of the financial and operational performance of major telecos and cable operato

Introduction / / With the volume of scientific data increasing exponentially year after year, the life sciences industry's need f

Introduction / / This case study describes America Movil's partnership with MyScreen for a mobile advertising system in South & C

Introduction / / Virgin Media is taking a holistic and long-term approach to how it delivers video and ensures quality of service

Introduction / / Virgilio is focused on generating online advertising revenues. In order to remain independent and maximize its a

Introduction / / In May 2009, Optimum Lightpath entered into a partnership with GetWellNetwork to offer their patient/healthcare

Introduction / / Telstra’s IP telephony solution addresses enterprises’ growing demand for hosted and managed services, provides

Introduction / / In mid-2010, 5.8 million French households received IPTV through an ADSL platform. SFR is hoping to drive revenu

Introduction / / Operators cannot afford to let traffic flood their networks without ensuring that revenues follow. The solution

Introduction / / Among the market segments, both the telco (DSL 35%, FTTx 49%) and cable markets (18%) rose significantly versus

Introduction / / With mobile penetration in India above 60%, the majority of the next 500 million connections are likely to be lo

Introduction / / This report provides an overview of the market drivers for 10G PON along with the initial cost analysis for 10G

Introduction / / As the earliest deployments of smart metering reach completion and a raft of new deployments are starting, it ha

Introduction / / The rate of retail service innovation and deployment continues to accelerate. Wholesalers must anticipate and un

Introduction / / The global services market is becoming more competitive. Telecoms operators are increasing service delivery capa

Introduction / / This report analyses the LTE device chipset market. The deployment of LTE, FDD, and TDD will greatly depend on t

Introduction / / The OC market has posted six consecutive quarters of sequential growth and is now up 52% from the market bottom

Telstra Corp has a strong wholesale operation with a broad portfolio of services and a focus on customer management. Competition a

Introduction / / Smart phones and mobile devices are rapidly becoming the Achilles' heel of IT security and compliance programs

Introduction / / Ovum believes there is potential for some alternative thinking when it comes to recovering the costs of smart

Introduction / / 3G services arrived in Africa in 2004. Since then the number of GSM mobile networks currently offering 3G serv

Introduction / / As the global economy emerges from the economic downturn, Ovum forecasts that telco investment levels will ret

Introduction / / Enterprise mobility in India is still in its early stages of development. IT expenditure in Indian enterprises

Introduction / / Wireless operators around the globe are taking a keen interest in expanding prepaid services to accommodate a

Introduction / / This report looks at the trends in telco operations that Ovum expects to occur during 2011, taking into accoun

Introduction / / The telecom food chain is unstable. OC suppliers shipped more equipment than their ON vendor customers consume

Introduction / / Asia-Pacific is one of the key emerging markets and Telekom Malaysia is a key fixed-line operator in the regio

Introduction / / In 2010 Deutsche Telekom set itself a new strategic direction to keep up with changes in customer preferences

Introduction / / This slide pack reviews financial and operational KPIs for the largest telcos in the world, providing insight

Introduction / / This datapack includes current figures for the three major Australian mobile operators (Telstra, Optus, and VH

Introduction / / IP VPN services have become one of the most important communications services used by enterprises to address t

The use of mobile broadband services is rapidly increasing. By the end of 2015 there will be 3 billion mobile broadband connection

The success of Safaricom’s M-Pesa mobile money service in Kenya and the increasing mobile penetration among users with limited acc

America Movil has merged operations with fixed-line providers Telmex and Telmex International to become an integrated telecoms ope

The Danish government and the regulator, the National IT and Telecom Agency (NITA), are focusing on increasing broadband adoption

Recently, the Italian NRA has made significant progress in implementing the European Commission’s regulatory framework. The teleco

AT&T is the largest telecommunications operator in the world, and is the largest DSL and local access provider in the US. As a res

The Hong Kong telecoms market is advanced in terms of the maturity of its market liberalization, its technology sophistication, an

During 2009, Sweden saw revenue growth in mobile and data services, while fixed service revenues declined. The country has one of

MTN continues to be one of the largest and fastest growing operators in the Middle East and Africa (MEA). Going forward, converged

Mobile TeleSystems (MTS) is the largest mobile operator in the Commonwealth of Independent States (CIS). It continues to face chal

VimpelCom is Russia's first integrated telecoms operator. The company is focusing on strengthening its multi-play portfolio and es

VNPT has retained its leading position in the highly competitive Vietnamese telecoms market. It continues to see strong subscriber

Workforce optimization technologies (WOTs) are being applied throughout the enterprise in order to drive efficiency and improve cu

In the last two years, BT has stabilized its business in the face of declining revenues and write-downs at BT Global Services (BTG

Introduction / / The Telecoms Vendor Contract Database shows publicly announced carrier-vendor contracts around the world. The da

Introduction / / This report analyzes vendors' 3Q10 financial results with the following goals in mind: to understand which vendo

2Introduction / / The Vendor Contract Database shows publically announced carrier-vendor contracts around the world. The database

This presentation analyzes M&A, vendor financing, private placements, and public offerings in telecom during 3Q10, along with the

Presentation, comparison, and analysis of the world's top telcos' financial and operational KPIs for 2Q10.

This presentation provides analysis of high-speed 40G and 100G DWDM line card deployments and trends for the 4Q period ending June

This presentation analyzes the services launched by mobile operators around the world in the first half of 2010. It is based on th

Much has been made of the opportunity for users and operators to “cut the cord”, do away with fixed networks, and pursue a mobile

Banks are back in the market for global network services, with technology and manufacturing companies joining them as key innovato

Despite the hype around LTE, HSPA is far from being old-fashioned. Two years ago, Ovum stated that HSPA+ rollouts would flourish a

Slowly but surely, a revolution is taking place in the way that mobile termination rates (MTRs) are determined in Europe. Starting

With the completion of the 3G auction in India, operators are now planning their network rollout and service strategies. In a mark

Sprint has spent the last three years repairing its brand and improving its performance following a period of customer service and

2010 has been a year of major changes for Verizon Business, and the company has begun its transformation from a global network pro

Greece is one of the most highly regulated telecoms markets in the European Union. It was quick to adopt the European Commission’s

France Telecom (FT) is Europe’s third-largest operator in terms of revenues. It holds a dominant position in the French market, an

While the privatization of fixed telephony markets started in the 1980s in Argentina and the 1990s in Brazil and Mexico, the fixed

China is one of the most attractive developing countries in terms of market growth, but foreign operators tend to underestimate th

Unlike their on-premise counterparts, hosted interactive voice response (IVR) platforms are not commodities within the self-servic

International wholesale telecoms carriers are moving up the value chain by offering managed network services and other network out

BT remains the leading fixed broadband service provider in the UK, but (unlike other European incumbents) it is no longer a large

While the contact center has evolved into a strategic asset for enterprises, the metrics used to gauge contact center performance

Global carriers will need to make some major changes and enhancements to remain competitive, especially as emerging cloud services

As Ovum’s Global Mobile Market Outlook: 2010-2015 discusses, much of the growth in global handset shipments and data revenues is n

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

During 2009 and 2010 to date, the German market has made significant progress in adopting the European Commission’s (EC) regulator

The Japanese telecoms market is one of the most advanced in the world: it has a highly developed mobile market and is one of the l

The South African telecoms market is one of the most technologically advanced markets in Africa. However, it is still dominated by

Telkom Indonesia has maintained its leading position in the Indonesian telecoms market. The company’s broadband, multi-play, and I

The Austrian telecoms market has seen significant activity during the past year. In 2010 the TKK has completed a market analysis o

Virgin Media is the UK’s second-largest pay-TV provider and its only cable-TV operator. It is currently in a relatively strong pos

Verizon Global Wholesale, one of the largest voice wholesalers in the world, was formed in late 2009 when Verizon Communications c

In recent years, customer outreach has been one of the most in-demand contact center solutions. In this Decision Matrix, Ovum exam

Mobile network sharing – whether it is sharing tower sites or radio access network (RAN) components – is not a new concept in the

Orange Business Services is facing price pressure on its legacy services and increasing competition in global services. It is focu

This report provides an overview of the broadband markets in North America. We use reported results, Ovum forecasts, and pricing d

South East Asia is a region of contrasts, particularly when it comes to telecoms. While mobile penetration is more than 100% and s

Governments, regulators, and telcos must act to encourage development of wholesale markets across South East Asia if they are to s

Finland’s fixed-line market is currently fairly fragmented, with several local and long-distance carriers branching out into each

The Belgian telecoms market has seen significant activity on the wholesale services front in the past year. The regulator, Institu

Thailand’s mobile market is in a deadlock. The country’s 3G auctions, which were originally scheduled for September 2010, have bee

Following the successful completion of the Indian broadband wireless access (BWA) auctions, mobile broadband services will be laun

Globe Telecom operates in the highly contested Philippines market. The rise of price competition in the core mobile segment, where

PLDT has retained its leading position in the highly competitive Philippine telecoms market. The broadband, mobile, and SME market

Like video game players who must conquer successively fiercer opponents at each level, optical component (OC) vendors have fought

BICS is an international wholesaler with a good breadth of services, a strong track record in customer service, and a focus on ser

This report defines proactive communications and highlights its business benefits in customer service. It also focuses on today’s

The dividing lines between telecommunications providers, cable operators, and Internet companies are blurring as converged network

GetJar is the world’s largest non-proprietary, cross-platform app store, and has been a pioneer in the app space since 2005, well

BeeTV and i-concier have been launched into the Japanese market as innovative new mobile services from NTT DoCoMo. BeeTV is a vide

Telefonica Latin America is Telefonica Group’s growth engine, both in terms of subscribers and revenues. With high mobile penetrat

This profile looks at Google’s Android platform – an open-source software platform for mobile phones and other devices – from a mo

This is a summary of 2Q10 financial results for telco vendors in five regions. Revenues for infrastructure vendors saw some YoY gr

On 20 July 2010, LightSquared announced a $7 billion contract with NSN to build, operate, maintain, and manage an LTE network that

In June 2010, Alcatel-Lucent announced that it had been selected to supply AU$70 million (US$64 million) worth of GPON and Etherne

Service provider switching and routing (SPSR) market leader Cisco Systems has benefited not only from finding the right place at t

Presentation, comparison, and analysis of the world's top telcos' financial and operational KPIs for 1Q10

Global mobile virtual network operator (MVNO) connections are forecast to reach 85.6 million by 2015, and revenues are expected to

Many new Web 2.0 enterprises, cloud service providers, and content owners purchase capacity in quantities comparable to that of sm

Increased competition among mobile players in India has made it vital for operators to sharpen their focus on core operations so t

Contact center technology vendors provide unified agent desktop tools to assist agents with navigating through numerous applicatio

This report focuses on Motorola’s LTE and WiMAX strategy prior to the recently announced planned acquisition of most of its wirele

Idea Cellular’s new pan-India footprint and its aggressive pricing strategy are expected to further drive its strong subscriber gr

France Telecom has extensive and well-developed international and domestic wholesale operations. However, only the international u

Global Crossing owns and manages a highly secure end-to-end IP network that would be very difficult for a competitor to duplicate.

Introduction / This is a summary of 1Q10 financial results for telco vendors in five regions. Revenues for infrastructure vendors

Emerging market consumers are highly price sensitive, and our research suggests that they make careful purchasing and usage decisi

Global mobile connections are forecast to hit 7.49 billion in 2015 and revenues are expected to reach $1,000 billion. This reflect

This report explores the competitive dynamics within the contact center speech analytics market, and helps businesses select a ven

In recent years, Huawei has worked hard to innovate and customize its access product portfolio. These efforts include integration

In the second part of Ovum's annual analysis of the size and make-up of the European wholesale market, we take a closer look at 24

2009 and the first half of 2010 saw plenty of activity from the CMT, the Spanish national regulator, which finalized its second-ro

At various times over the past 20 years, cable companies have attempted to enter the enterprise market. These attempts met limited

In our previous analysis of the Netherlands, we pointed out the potential for the development of a viable open access market, due

Telecoms operators have returned to the M2M opportunity with vigor. During the last 12 months there has been a stream of announcem

The competitive landscape in the Omani telecoms market changed significantly in 2009 with the launch of three new mobile resellers

Operators adapted their offerings to cater to changing consumer demands during the poorer economic conditions caused by the global

Leap Wireless is a regional mobile network operator in the US, operating under the Cricket wireless brand and specializing in prep

In the span of a few years, Huawei has become a major force in European telecommunications. ZTE is strong in EMEA’s developing reg

BT Global Services has been significantly restructured since our last assessment of its business to separate out local from global

The basic concept of a smart enabler involves a service provider, network operator, or other player leveraging core assets and off

Industry convergence is increasing the pressure on telcos to refine the role they wish to play in content markets. Historically, t

The iPhone’s iOS is the clear favorite smartphone platform for mobile application developers, according to Ovum’s first mobile app

Many carriers around the world are eyeing the content delivery network (CDN) market with interest. It promises new revenue opportu

This report defines the micro-economic landscape that affects the monetization strategies and business models emerging in the digi

Fixed-line penetration in Mexico has remained around 17–18% since 2005. Despite growing competition, the fixed market is still dom

Until recently, the extraordinary growth in the mobile industry and ever-increasing demand for capacity from the enterprise segmen

During 2009–10, AT&T has continued to increase its global capabilities in its major regions of operation with network services, ad

With a growing share of MNCs' investment dominated by neither the US nor the European group of telcos, the Asia-Pacific region is

India’s mobile device market grew to more than 100 million unit shipments in 2009, and is poised to grow by 10–12% in 2010. Compet

In the past six months leading contact-center technology vendors have begun the process of creating practical ways to incorporate

Shenzhen Telecom, as befits its location in one of China’s Special Economic Zones, offers a preview of what other branches of Chin

Revenue leakage is one of the major challenges in any industry that handles high volumes of customers or subscribers. In the India

Global Eye is a video surveillance solution based on IP technology introduced by China Telecom in 2003. Offered to enterprises as

MTN’s MobileMoney service in Uganda has been highly successful, attracting 1 million users in just over a year since launch. This

This report provides an overview of the broadband markets in Asia-Pacific. We use reported results, Ovum forecasts, and pricing da

This presentation analyzes M&A, vendor financing, private placements, and public offerings in telecom during 2Q10, along with the

This report provides an overview of the financial and operational performance of major telecoms and cable operators in Eastern Eur

Millicom is a diverse mobile operator with operations in a number of different geographic regions. Its primary markets are in Sout

AT&T's M2M strategy rests on the strength of its network its well-established platforms, and its investment in fostering a partner

Telenor is forward-thinking and innovative in its multi-pronged approach to M2M through Telenor Objects and Connexion. It has a hi

Telefonica has a long history in M2M has a significant number of global M2M customers outside of Spain. This report profiles Telef

DT is making significant investments in the form of a centralized competence center for M2M. To date it has taken a fairly opportu

Vodafone has taken a full-service approach to M2M, and views it as a strategic opportunity to engage with its MNC clients. This re

Orange's M2M services are among the most integrated and comprehensive in the market. It is focused on connectivity, but in some ar

KPN positions itself as a partner that takes an integral role in the customer's transformation from product supplier to service pr

Tellabs is a vendor in transition. The company has been moving in a new direction since naming a new CEO in early 2008. As part of

Principal Analyst Julien Grivolas gives an update on NEC’s LTE strategy and how the Japanese vendor intends to differentiate its o

The outlook for mobile device management (MDM) technologies is good. The results of this quarter’s study reflect the end of the sl

In developed markets, operators are facing increased competition, a slowdown in growth, and steady if not dropping ARPU levels. In

Vodafone’s regular briefing for telecoms industry analysts provides an important opportunity to learn about the latest trends and

ZTE’s core IPTV offering has been stable since 2008. Since then, its major thrust in this area has been to move from numerous tria

Ovum’s annual analysis of the size of the European wholesale market and the share of the major players demonstrates the continued

Carriers in countries around the globe are rolling out next-generation access (NGA) networks in order to provide high-speed broadb

Oi is the umbrella brand under which Tele Norte Leste Participacoes operates, and is the market leader in the Brazilian telecoms m

Reggefiber has emerged as the major FTTH player in the Netherlands. Its position was boosted when incumbent KPN came aboard as a m

In recent years, proactive communications for customer service have been one of the most in-demand contact center solutions. While

The concept of universal service needs to evolve with the changing digital environment. Current policies and practices are already

By its broadest definition, virtual queuing allows callers waiting on hold for an agent to hang up without losing their place in t

In the past, telco metrics have focused on financial, technical, or network related issues. However, with telcos now facing compet

Argentina boasts one of the highest mobile and broadband penetration rates in South & Central America. Due to the measures adopted

In March 2010, Zain sold its operations in 15 African countries, marking a complete turnaround from its 3x3x3 strategy (initiated

As the economy recovers and businesses prepare for retrenchment in consumer spending, enterprises have changed the way they invest

Enterprises want to gain a greater understanding of customer demands in order to improve service and increase satisfaction. Over t

Although a small set of companies have dominated the customer interaction and contact center technology markets for many years, sm

The hard work begins now for Indian operators / The Indian mobile sector now stands at a key point as it begins the long, slow tra

Enterprises have invested in automation powered by speech recognition to cut costs without sacrificing customer service levels. Ho

KPN, in the third year of its “Back to Growth” strategy, has increased its focus on cutting costs and increasing customer value. W

Dutch incumbent KPN is investing in its “All-IP” next-generation network. It owns a high-capacity fiber network that stretches acr

Application downloads to mobile devices have been the subject of a great deal of hype since Apple launched its App Store in 2008.

Vivo continues to maintain its lead in the highly competitive Brazilian mobile market. Its focus on adding and retaining high-valu

This report forms part of Ovum’s KPI coverage. It seeks to compare the performance of a set of the world’s largest telcos by reven

The Korean telecoms market landscape has been widely reshaped by digital convergence in recent years, blurring boundaries between

Public access Wi-Fi has stormed back onto mobile operators’ agendas as mobile data traffic growth has prompted them to seek ways o

Compared with most European member states, mobile broadband In Ireland has experienced strong growth over the past two years. Howe

The Indian telecoms market was liberalized in 1998 and has since grown rapidly to become the second-largest telecoms market in the

This study is the seventh iteration of a series of quarterly studies, which now includes data for 1Q09. It includes the findings o

This report provides a high-level overview of the two candidate International Mobile Telecommunications-Advanced (IMT-Advanced) te

Malaysia has among the highest mobile penetration rates in the Asia-Pacific region and continues to witness healthy growth in new

PCCW’s quad-play offering is unique in the Hong Kong market. The company faces intensifying competition in its core segments and r

Telefonica is the world’s third largest telecom group with over 250 million global subscribers. However, the impact of competition

Tellabs is a vendor in transition. The company has been moving in a new direction since naming a new CEO in early 2008. As part of

The Swiss telecoms market has seen significant activity on the wholesale services front in 2009 and the first half of 2010. The re

The mobile industry is now facing similar challenges to those that confronted the fixed telecoms industry five years ago. Gone is

Mobile call termination has always been high on the agenda for regulators in many countries, and recent years have been no excepti

Infrastructure competition has played a primary role in the development of France’s consumer broadband market. This provides an im

Argentina boasts one of the highest mobile and broadband penetration rates in South & Central America. As a member country of Merc

Chile continues to have one of the highest broadband connection rates in South and Central America (9.82%). The government’s polic

MetroPCS, a US regional mobile operator known primarily for its monthly unlimited prepaid wireless services, currently serves 7.3

The Middle East region is on the cusp of rapid growth in mobile broadband services. Most operators are still exploring different a

The ongoing spat between Apple and Adobe over the former’s refusal to support the latter’s Flash technology on its iPhone, iPad an

AT&T’s wholesale group focuses on its traditional carrier-to-carrier business because that generates the bulk of its wholesale rev

While it does provide cross-platform access to a number of common content sources, Verizon’s approach to multi-screen service deli

Telecom systems vendors’ R&D spending remains in the range of 13-14% of their revenues (on average), but venture capital funding o

The last few quarters for Indian mobile operators have been characterized by slower revenue growth and falling margins. The positi

Following another reorganization, Deutsche Telekom has dissolved its former combined national and international Wholesale Center.

Telecom Italia’s international wholesale performance in 2009 was slightly disappointing, with a single-digit fall in wholesale rev

Results from Ovum and Telecom Asia’s Asia-Pacific mobile broadband industry survey show a maturing industry. Although respondents

This report explores the competitive dynamics within the multi-tenant hosted contact center service market in the US, and helps bu

Introduction / / As customer experience differentiation grows more important in the competitive retail environment, retailers sho

Telecoms operators are increasingly driven to adopt strategies to reduce their carbon emissions and position themselves as "green"

Bharti has maintained its position as the market leader in an intensely competitive Indian mobile market. Going forward, 3G, broad

Bahrain is among the most liberalized telecoms markets in the Middle East. The regulator, the Telecommunications Regulatory Author

Swisscom is the incumbent operator in Switzerland and has international operations in Italy through the acquisition of Fastweb. Th

Interoute, like other European and global wholesale operators, aims to grow new revenues by building on its reputation for quality

For our second annual network power research project, we delved into near-term improvements that can be made at the sub–network el

SON (self-organizing networks/self-optimizing networks) is the new buzz word of the moment. The arrival of LTE means the addition

Femtocells took a break from the limelight in 2009 as operator trials took place behind closed doors. They are now reappearing in

With telecoms operations in 13 markets across Europe and Asia-Pacific, Hutchison Whampoa is now an experienced telecoms player. De

Vodafone is the second-largest mobile operator in the world in terms of subscriber numbers. It has the largest geographic footprin

WiMAX has generated a lot of interest in India. Due to limited 3G spectrum and low broadband penetration, India is expected to be

This strong Latin America player with a Central and Eastern European arm has moved from being a network provider to a regional ser

Many new players entered the Indian mobile industry in 2008. Although India already had five national players and many regional pl

Of all the adjacent players, Google is the one that poses the greatest long-term threat to telcos and to the broader telecoms ecos

Reliance Communications is the second-largest telecoms service provider in India. The impact of the price war in the market has st

Telcos are increasingly viewing revenue assurance (RA) as a lever for growth in these times of recession and recovery. It has move

Over the last two years, cloud computing has grabbed the attention of the IT industry because of its potential to offer a new mode

Tata Teleservices’ launch of GSM services has helped straighten its position in the Indian telecoms market. Its very aggressive pr

Received wisdom in the mobile industry suggests that knowledge and experience is passed from the mature markets in the West and As

Device vendors, Internet players, and mobile operators are all vying to be the development platform and distribution partner of ch

Reducing the expense of expanding and operating IP and optical networks has been challenging in IP network evolution because opera

The increased consumer adoption of smartphones, more pervasive Wi-Fi and dissatisfaction with traditional customer-service channel

How do enterprise communications suppliers use their technologies to address the business process headaches of their customers? Th

Vodafone Essar remains a key player in the Indian telecoms market. It is performing adequately amid the challenges of intensifying

Telefonica is engaged in developing its big-screen mobile broadband offering. It is generally being offered as a complement to its

Brazilian incumbents are trying to focus on broadband expansion and quality of service. High-speed broadband access and pay-TV ser

Under the U:fon brand, MobilKom operates a CDMA network to deliver big-screen mobile broadband services in the Czech Republic. U:f

In the rush towards cost efficiencies made possible by voice over Internet protocol (VoIP) communications, many enterprises have g

Earnings results from telecom network infrastructure (NI) vendors confirm the depth of the 2009 downturn: NI (non-handset) revenue

Despite enterprise contact center investments in technologies designed to cut costs, commercial deployments of voice biometrics ha

Telefonica is well-established in its home market, Spain, and has a strong presence in many other markets in either fixed or mobil

Interactive voice response (IVR) platforms and their associated applications are predominately contact center technologies. But th

Six telecom equipment and component suppliers surprised the industry in early March by showcasing multiple 100G advances in two se

Orange Spain had over 15 suppliers supporting its fixed and mobile network operations. This was not excessive given the size of it

In March 2010 we attended Cisco’s analyst event in Bahrain, where it updated us on its vision and strategy for emerging markets. C

This is a summary of 4Q09 financial results for 126 telco service providers in four regions. Both revenues and opex recorded growt

This report provides an overview and analysis of the financial and operational performance of the major telcos in Western Europe.

In this presentation, Ovum looks at the growth of the mobile market and its impact on mobile backhaul. We also examine trends in m

Ovum's quarterly NGA policy & regulation update provides you with an authoritative understanding of regulatory developments in nex

The US telecoms market is one of the most deregulated in the world. Nevertheless, there are key differences between the regulatory

Turkcell has done well to retain its position as the dominant operator in the highly contested mobile market in Turkey. Going forw

During late 2009 and early 2010, ANACOM had either completed or initiated the market review of four out of the seven relevant mark

The Polish telecoms market has seen significant activity in 2009. With the entry of two new mobile network operators (MNOs) as wel

PCCW maintains a dominant position in the Hong Kong fixed-line market. As competition intensifies in Hong Kong’s key markets, PCCW

TeliaSonera is on a growth path but competition is intensifying in emerging markets. The company has established a strong footprin

In Australia, 3G migration is continuing at pace, with mobile broadband and smartphones driving competition and industry growth. I

Hybrid TV combines a diversity of delivery platforms, and in many cases erodes the boundaries of traditional closed network servic

Global wireline equipment sales declined by 7.7% in 4Q09 versus the year-ago quarter, a marked improvement over the double-digit d

An increasing number of consumers now choose to take discounted bundles from their providers. For regulators, this trend makes reg

Turk Telekom holds a strong position in its domestic market, with a large and profitable fixed business. It now needs to leverage

Saudi Telecom Company (STC), the Saudi Arabian incumbent, is one of the largest players in the Middle East region. Both the influx

Multi-screen TV and video is a significant phenomenon that has far-reaching consequences for a variety of stakeholders across diff

Evolving Systems has evolved from a conventional operational support system (OSS) company into a champion for dynamic SIM allocati

The seven main operators in the saturated US wireless market are each vying for a diminishing number of new wireless subscribers.

SFR has quickly integrated the fixed assets of its acquisitions, notably Neuf Cegetel, into its overall operations and successfull

Principal Analyst Julien Grivolas gives an update on ZTE’s LTE strategy and explains why LTE offers an opportunity for the Chinese

Alain Pellerin is a customer-facing technical consultant at VBCM, a Chinese manufacturer of control systems. VBCM is a large compa

In China, enterprises are beginning to show increasing demand for enterprise mobility for reasons such as higher affordability, gr

The UK is the most advanced market for handset recycling. Around 8 million devices were recycled in 2009. This is double what was

Adoption of e-learning and coaching solutions in the contact center is on the rise. Training tools are becoming more valuable to c

The introduction of mobile number portability (MNP) has been long awaited in India. A variety of factors have caused the delay, in

This profile is focused on Microsoft’s Windows Phone OS software platform for mobile devices, both in its current incarnation as W

The debate over net neutrality has largely focused on regulatory issues, rather than what steps operators who wish to prioritize s

Ovum’s new bi-annual NGA tracker provides key insights into the development of fixed high-speed broadband. It contains detailed ro

Through services such as OnStar and local search sites such as Yelp, Citysearch, Qype and Tipped, consumers have begun to acclimat

With the world’s economies expected to return to growth in 2010, we examine how the economic downturn has impacted service provide

As we wait for the unveiling of the National Broadband Plan on 17 March 2010, we have already begun to see the National Telecommun

The Brazilian regulator and government launched several initiatives to promote the expansion of broadband access in 2009. The thre

In the three years since its launch in 2007, Du has carved itself a 30% share in the UAE telecoms market, achieved a sustainable o

With Telstra’s transformation programme in its last year of implementation, the operator has begun to cut costs and generate new v

Since the liberalisation of Taiwan’s telecoms market in February 1996, new entrants have started to provide various telecoms servi

Orascom is one of the most diverse telecoms players to come out of emerging markets in recent years, with operations from Algeria

Tata Communications is a successful provider of international wholesale voice and data services that has built on the consolidatio

Mobile tariffs in India are among the lowest in the world. Intense competition in the industry continues to put downward pressure

In this report we look at the various waves of competitors the traditional telco has faced, focusing on the latest range of compet

This report provides an overview and analysis of the financial and operational performance of major telcos and cable operators in

This presentation, originally given at FOE 2010 in Tokyo, Japan, January 22, 2010, discusses how optical component vendors need to

This presentation analyzes M&A, vendor financing, private placements, and public offerings in telecom during 4Q09, along with the

Across Europe, regulators are attempting to better target their regulatory intervention by assessing how the competitive condition

Telstra’s strategic priorities are to capture large network outsourcing deals and grow revenues on network applications and servic

Emerging markets are considered attractive for telecoms investment. However, their wholesale markets are still in their early stag

T-Mobile is the mobile arm of Deutsche Telekom and is one of the largest mobile operating groups, particularly across Central and

The three Chinese operators have been readying their smartphone portfolios and services since the 3G licences were awarded in 2009

In Australia, mobile broadband connections for netbooks, laptops, PCs and other devices grew around 81% in the year to December 20

Operator-operator franchises in the mobile telecoms industry are not new. Leading players have licensed their brand or branded pro

Norway is one of the most liberalised telecoms markets in the world. Although it is not a member of the European Union (EU), Norwa

The international calling market in the UK has undergone significant transformation as new options come into use. Prepaid calling

Huawei’s service provider switching and routing (SPSR) revenue growth continues in China, but has slowed elsewhere as market deman

In 2008, China’s telecommunications industry was restructured to create three integrated 2G operators. In 2009, all three operator

ZTE stands at the cusp of becoming a global broadband access leader. Long the third-ranked vendor in the DSL market, in the past t

This report provides an update on Huawei’s wireless infrastructure strategy, covering 3GPP, 3GPP2 and WiMAX technologies. Huawei’s

More and more voice traffic is migrating from traditional time division multiplexing (TDM) technologies to a multiplicity of diffe

Global mobile connections are set to reach 6.49 billion in 2014, with revenues over $1,000 billion. However, over the coming five

The Chinese fixed broadband market is the world’s largest in terms of number of subscribers. Despite its size and rapid growth, it

South and Central America has seen impressive growth rates in mobile revenues and subscribers over the last decade and the telecom

As is our tradition at this time of year, in this report we outline our views on the key trends that will influence telecoms marke

Considerable hype surrounds LTE and, in particular, its capability to offer 100Mbps speeds wirelessly. If such performance levels

The Australian market was shaken up by major government intervention in 2009, in the form of a proposal for a publicly funded whol

The Indian telecoms industry has experienced impressive growth over the last few years. We expect this growth to continue in 2010.

The development of TD-LTE is critical for China Mobile and is a significant opportunity for China as a whole. However, the fast de

Ovum’s December 2008 consumer survey of video trends covered nine countries and asked (among other questions) “how do you discover

By 2020, most of consumer content and applications will be delivered over IP/web-based platforms. This means the coming decade wil

Deutsche Telekom (DT) will remain one of Europe’s telecoms giants for the foreseeable future. DT is currently going through key in

The African mobile market has been a resounding success in its first decade of existence thanks to the brilliance, diligence and d

Just as retail carriers have become more adept at segmenting their retail customer base, wholesale carriers must get smarter at se

Although the mobile content and applications market is currently small, it has significant potential to drive emerging market oper

The mobile content and applications market is currently small, but it has significant potential to drive emerging market operator

This profile looks at the BlackBerry platform from a mobile operator, handset manufacturer and developer perspective. / / / / R

Telkom, the incumbent operator in South Africa, is at a crossroads. The sale of its 50% share in Vodacom has left it with surplus

High-definition (HD) technology is the primary growth driver for videoconferencing equipment markets and suppliers, with immersive

Strong growth in global wireline equipment sales continued in 2Q08, as revenues grew 18.1% versus the year-ago period and 10.4% se

Governments and telcos around the world are pumping funds into stimulus packages to increase broadband penetration. However, past

In 2009 Malaysian mobile operators have been reconfiguring their strategies to fit a maturing mobile market, with a focus on cost

The carrier Ethernet application segment addresses a wide set of carrier needs that require capabilities available on products tha

Mobile broadband is at a crossroads as networks and business models are strained by bandwidth demand that is unmatched by revenue

Making money from online video is proving difficult, because audiences have not yet reached a critical mass that can generate prof

At the beginning of 2009, China issued 3G licences to three major operators – China Telecom, China Mobile and China Unicom – with

Nokia is facing an increasingly tough battle for the hearts and minds of application and content developers, with a developer offe

This profile looks at the Maemo platform from a mobile operator, handset manufacturer and developer perspective. / / Maemo is a N

This study is the sixth iteration of a series of quarterly studies, which now includes data as of 4Q08. It includes the findings o

Over the last five years, France has seen widespread deployment of alternative broadband networks in less densely populated areas.

Our recent research into the business case for LTE reveals that operators need to clarify their plans for LTE in order to pursue t

Service providers (SPs) buy next-generation access (NGA) infrastructure primarily through tenders focused narrowly on specific pro

This is the third in a series of reports examining the potential and risk of the smart enabler role. In our first and second repor

France Telecom is Europe’s third-largest operator by revenues. It holds a dominant position in the French market, as well as a num

Wholesale carriers today are moving beyond delivering capacity and long-distance voice carriage to meet customers’ increasing need

The UK national wholesaler is in the process of transforming into a second-generation carrier. It is well positioned to react to m

This regional carrier decided early on to separate its international wholesale business from the rest of the organisation, refocus

Ovum forecasts rapid growth in mobile voice and data revenues over the next five years. Mobile service operators will be increasin

Ovum projects that the North American Ethernet service market will grow from $4.3 billion in 2008 to $15.5 billion in 2014, for an

North American optical networking (ON) sales fell to $4.69 billion in 2008, down 4% from 2007, the first annual decline since 2003

Asia-Pacific optical networking (ON) sales amounted to $4.39 billion in 2008, up 21% from 2007; 4Q08 sales grew 27% sequentially a

Enterprise demand for bandwidth continues to grow. Service providers are positioning Ethernet services to fulfill the growing dema

Global optical networking (ON) revenues increased by a respectable 9% in 2008, reaching $16.3 billion and marking a fifth consecut

Huawei blew the doors off what is typically a seasonally slow quarter by posting $790 million in optical networking (ON) revenues

New Zealand has recently emerged from a period of dramatic regulatory reform that began in 2006. New access arrangements for broad

Since our October 2008 profile update, ZTE has commercialized several new optical products, in all three segments: aggregation (ZX

The enterprise Ethernet services segment is a bright spot in EMEA’s telecom market, which overall faces a retrenchment phase due t

Global wireline equipment sales declined by 16.0% in 3Q09 versus the year-ago quarter, a slight improvement over the 18.5% decline

The Chinese telecoms market is potentially vast due to China’s enormous population and high GDP growth. During 2009, it has attrac

The ice is beginning to melt but not has not cracked – global service provider switching and routing (S&R) equipment revenue was $

The competitive landscape in Saudi Arabia’s telecoms market has changed significantly over the past year with the launch of two ne

Service provider spending on packet transport/switching and routing equipment is experiencing a short-term lull in response to eco

Service providers had a difficult year in 2009, with concerns about the world economy and uncertainty regarding its recovery promp

Qtel is Gulf telco, alongside Etisalat, STC and Zain, that has emerged as a regional powerhouse in the last few years. It has grow

The global optical components (OC) market will contract in 2009, mostly due to the macroeconomic downturn, but signs of stabilizat

Mobile broadband exploded into the public consciousness in 2008. Ovum’s recently published mobile broadband forecasts provide user

Here we present the results of a survey carried out with SMEs in South Africa, outlining their budget priorities and their attitud

Wholesale data centre providers are enjoying strong demand for their services. They provide the physical environment for a wide ra

Our biennial survey of wholesale customers shows that while their suppliers have again improved their performance significantly, t

The number of net additions of FTTx subscribers grew a healthy 24% in 1Q09 over 4Q08. Activity in Japan, which has been a leader i

Ovum forecasts fixed broadband network spending of over $45 billion over the forecast period (2009–2014), with periods of growth a

It is widely recognised that a handful of Asian countries (notably Japan, Korea and Singapore) rank at the top of the table for ro

WiMAX has so far struggled to establish a foothold in the mature markets of Europe, North America and Asia, and many view the emer

The quick pullback in capex that began in late 2008 is paying off, but global SP revenues are still declining year over year (YoY)

? The Middle East region is one of extreme polarities both in terms of economic development and demographics. The economic polaris

Preliminary results indicate that the global optical components (OC) market reached $966 million in 2Q09, a 3% quarterly increase

Over the forecast period (2009–14), investment in HFC networks will recover from recession-induced caution but will remain muted a

Stratospheric spending in China related to 3G mobile builds relieved some pressure from a market reeling from a full year of econo

Chunghwa Telecom, the former government monopoly, is the sole integrated telecoms operator in Taiwan, providing a full range of fi

A recent study conducted by Ovum showed definite socioeconomic benefits to individuals and communities connected to the Internet w

Earlier in 2009, a number of systems integrators launched ‘telco in a box’ (TIB) solutions, offering a complete suite of prefabric

As mobile services in Indian urban markets are reaching saturation, rural markets are becoming an important frontier for industry

? Ovum’s quarterly NGA policy & regulation tracker provides you with an authoritative understanding of the regulatory developments

The growth of mobile broadband subscribers may be creating anxiety among vendors fearing that substitution of fixed broadband will

Tellabs is a vendor in transition. The company, under a relatively new CEO, has been pursuing a new direction for its broadband ac

BT emerged the global leader of global leaders in our Enterprise Strategy Scorecard, the first in an annual evaluation of the all-

The integration of mobility into the corporate network continues to be a challenge for enterprises of all sizes. They are being pr

Apple has changed the rules for mobile content, and application stores are here to stay. Indeed, they are part of a wider shift to

Global service providers are flexing their muscles in advanced services delivery. Ovum’s review of global services contracts shows

In 2009, the French fixed market showed a slight growth in subscribers, with broadband representing the highest service growth wit

Telekom Malaysia (TM), the leading player in the Malaysian fixed-line market, is focusing on high-speed broadband and bundled serv

Earlier this year, BSNL announced its long-awaited FTTH deployment, which aims to reach 700,000 households within the next year, g

SMEs in Australia are stepping into unified communication (UC), albeit at a slow pace. They are adopting a range of UC application

This report looks at the current trends in the hosted contact centre customer relationship management (CRM) and knowledge manageme

From an ARPU point of view, the benefits of triple-play services are obvious: increase the number of paid services per customer –

The telecoms market in Egypt is less regulated than its peers such as the UAE, Bahrain and Saudi Arabia in MEA. In the wholesale m

As the popularity of mobile broadband has exploded, operators are increasingly facing the same conundrum as their fixed counterpar

Unlike most incumbent operators, Telstra has kept its directories business, Sensis, and is developing this into a multi-platform a

MTS has put mobile broadband at the heart of its mobile data services strategy. This case study focuses on how MTS is addressing t

Digivision, which is positioning itself as a virtual pay-TV operator, has partnered with telco giants BSNL and MTNL to deliver IPT

China Telecom is the largest fixed and broadband service provider and the third-largest mobile operator in mainland China. It is t

The early enterprise portal began with ‘view only’ functionality, allowing customers to monitor a single network service. This fun

Nowhere in Western Europe has the mobile broadband market grown as dramatically as in Austria, where users substituting fixed broa

In this report, we analyze the suppliers and component costs of the leading modulation formats, but do not address transmission pe

Revenue growth is slowing, even for emerging market operators / Revenue growth is slowing for the majority of operators in our sam

As value in enterprise speech solutions accrues at the application level, this decision matrix focuses solely on providers of ente

Over the next decade the wholesale telecoms industry will need to undergo dramatic changes to cope with the expected growth of vid

Ovum believes that telepresence – the use of high-end, room-based systems to enable virtual face-to-face meetings – has entered it

The telecoms markets in the emerging countries of Africa, Asia, Europe, the Middle East and South & Central America will have chan

Asia-Pacific remains first among all regions in FTTx subscribers, whether deployed over point-to-point active Ethernet or PON. Chi

Ericsson’s research project to develop a portal for casual labour services has the potential to create a B2B marketplace for live

Ovum’s vision for the long-term future of telecoms component suppliers based on the core Telecoms 2020 scenario includes adding po

While 40G revenues for ON systems line cards are still fairly modest compared with 10G, the number of operators deploying the tech

Africa’s mobile telecoms market has been a remarkable success story for the continent. Since mobile phones went mainstream in Afri

Ovum’s core telecoms scenario predicts two likely futures for the telcos, either as a SMART or LEAN player. Both options will requ

Vendors are continuing to use the ‘scissor-effect’ diagram in their marketing to highlight the threat of rapid data traffic growth

While analysts, operators and vendors all generally take a positive view of the impact of emerging technologies, it is likely that

This report provides an update on Ericsson’s mobile infrastructure strategy at a time when mobile broadband is finally taking off.

Our recent research with multinational corporations (MNCs) shows that, despite fierce budget constraints, they are upping the pace

Since 2008 there has been an upturn in the adoption of personalized interactive voice response (IVR)-related services and solution

Consumers and enterprises alike suffer from ‘green fatigue’ – an ennui born from too much hype and too little substance around gre

Software architectures arising from the IT and Internet worlds will have profound effects on the way in which digital content and

Ovum’s core Telecoms 2020 scenario has implications for the owners and suppliers of network infrastructure. Scaling, from transact

China Unicom is the second-largest operator both in wireline and the mobile service market in mainland China. Like its two main ri

Many telecoms service providers lack the ability to exploit the data and information they hold about their customers, products and

Verizon’s acquisition of Alltel, which was completed in January 2009, made Verizon the largest wireless carrier in the US in terms

Rumors have swirled recently that Motorola may be evaluating a potential sale of its Home and Networks business division. It is a

Telecom Italia has succeeded where many other telcos have failed: in developing a successful portal strategy that provides a sales

Ovum's quarterly NGA policy & regulation tracker provides you with an authoritative understanding of the regulatory developments i

Net neutrality is a hotly debated topic around the world, and is now high on the political and regulatory agenda not only in the U

Over a decade ago, mobile telephones entered the enterprise through the back door: employees who could afford mobiles occasionally

The proliferation of mobile devices, new media and emergence of IP technology in the enterprise and consumer markets is changing t

As the wholesale market increases the rate at which it is evolving from a commodity bandwidth-oriented telco business to one of mo

This profile is focused on the Apple iPhone’s OS software platform, now in version 3.1. It looks at the iPhone OS platform from a

By 2020, a plethora of different players will supply, deliver and manage the consumer digital world, which will be dominated by th

Cable operators have their own version of FTTH called radio frequency over glass (RFoG). The good news for cable equipment supplie

Some of the biggest challenges ever to face regulators and policy-makers will take place in the next decade. The decisions taken w

This is the first of two reports that present the combined thinking of the Ovum telecoms research group on the subject of what the

This is the second of two reports that present the combined thinking of the Ovum telecoms research group on the subject of what th

Exciting new mobile services, devices, and applications are on the horizon, but only if mobile operators can effectively manage sc

IPTV vendors are targeting smaller North American telco operators with different products and strategies than those needed for lar

Although mobile content and applications currently play a small role in emerging markets, they have big potential to drive operato

In November 2009, Adtran expanded its GPON Optical Network Terminals product portfolio within the Total Access 5000 platform to in

This business trends study is part of Ovum Enterprise’s Customer Interaction Technologies research. A survey was taken, asking 200

The year 2020 will be a proof point for telco service providers in enterprise fixed services. If telecoms operators are to remain

The use of video in business environments will be as prevalent in 2020 as audio conferencing is today. Video communication will be

ROADM shipments suffered during the macroeconomic crisis, but now on track for growth / Wavelength blocker is the legacy ROADM swi

Consumers still interact with enterprises through traditional means. The voice channel and email remain the most common ways consu

Scope

The release of 3G spectrum in India has been long awaited by industry stakeholders. We are cautiously optimistic that the auction

This powerpoint presentation is complementary to the report Regional telecoms overview: Asia Pacific. It provides a high-level vie

BT has had a difficult year, with a number of contract reviews at its Global Services division contributing heavily to it recordin

Belgacom, the Belgian incumbent operator, provides domestic fixed, mobile and wholesale services and international wholesale servi

The market for fixed-line telecommunications was liberalised on 1 January 1998 in accordance with the EU directive. Since that tim

Alcatel-Lucent is a market leader in the wireline broadband access market and has an extensive and evolving product portfolio, par

The discovery of undocumented privileged accounts in telecommunications network routers has caused serious concerns. They call int

The discovery of undocumented privileged accounts in telecommunications network routers has caused serious concerns. They call int

Wireline equipment sales fell 13% in 1Q09, with all segments down. There was strong capex growth in India, China, and South Americ

The Caribbean region has been a hive of activity over the past five years as markets have opened up. The key beneficiary to date h

Following the restructuring of China's telecoms market in 2008, China Telecom now has access to China's immense mobile market. How

Datang Mobile is a leader in the TD-SCDMA market in China, with a significant market share. It has strong R&D capabilities and

Caribbean, Central America and Pacific Island operator Digicel has established itself as a thorn in the side of incumbents since i

T-Systems is the last of the big five telco-led global service providers to feature in our Enterprise Strategy Review series; and

Verizon Business has established itself as one of the big four global service providers. It is increasingly challenging the other

In global managed services to multinational corporations, Europe's telecoms champions are being squeezed out of global leadership

In the second part of Ovum's annual analysis of the size and make-up of the European wholesale market, we compare 25 players throu

The fragmented nature of the Finnish fixed market has led to competition between former local and long-distance operators branchin

With the publication of Ovum's latest mobile forecasts it is appropriate to provide a perspective on the story behind the numbers.

Carriers use IP to carry increasing volumes of traffic, necessitating the efficient exchange of IP traffic between ISPs. The large

As broadband markets mature, broadband service providers (BSPs) are seeking out additional revenue opportunities in order to re-en

In June 2003 ComReg awarded 70 organisations with general and basic licences to provide telecoms network services in Ireland. Howe

Recently, members of Ovum's mobile strategy team brainstormed on the future of 'mobile-only' operators. These slides are a summary

The amplification market is very competitive and dominated by incumbent suppliers. Opportunities exist for new entrants and techno

In the early 1990s the Mexican government privatised fixed incumbent Telmex, giving it seven years to invest in infrastructure bef

As a more mature technology than LTE, mobile WiMAX has a chipset ecosystem in place and the volume of sales is beginning to ramp u

Since the launch of RIM's on-device application store, BlackBerry App World, Ovum has tried out the service and looked more closel

During 2008, in a first for the mobile industry, consumer demand for third-party applications began driving both handset sales and

Activity in mobile payment services (and more broadly mobile money services) is accelerating in many emerging markets. The market

Nokia Siemens Networks (NSN) held an analyst event in Singapore in June 2009 focusing on its Asia-Pacific strategy. Themes include

Korea is one of the most advanced broadband markets in the world, with fibre-based subscriptions constituting 44.5% of total broad

The development of NGA networks has the potential to alter the broadband landscape for the better, ushering in a more dynamic play

Ciena is a global provider of optical, broadband, and data equipment targeted at specific applications. Ciena has relied heavily o

NEC has solid technology, R&D operations, corporate backing, and tier-1 experience in two of the world's largest optical netwo

Mobile broadband in emerging markets is a very different proposition to that seen in mature markets. Mobile broadband is viable as

PLDT continues to maintain its lead in the highly competitive Filipino telecoms market. Going forward, broadband, mobile and the S

It is almost two years since the consumer 'credit crunch' took hold in financial markets, so it is timely to assess how multinatio

Realtime (or dynamic) pricing as an approach to offering real-time discounts to customers has massive 'win-win' upsides for both s

With low fixed-line penetration in Eastern Europe(average 27% in 2008, compared to 49% in Western Europe) and competitive pressure

Self-service online portals are an essential tool for telcos aiming to improve the customer experience and provide a key different

SMEs in China are less exposed to the global market and are optimistic about spending in the economic crisis. They are keen to mov

SMEs in India are highly price sensitive, less exposed to the global market, and are optimistic about spending in the current econ

SMEs in Japan see investment in communications as important to support their business but are very cost conscious and keen to move

SMEs in Korea see investment in communications as essential to support their business but are keen to move to more opex-based paym

Ovum recently asked a sample of Turkish SMEs about their communications needs and preferences as part of a global SME survey. This

In 2009 smartphones will buck the downward trend that has beset the rest of the handset market and grow by 23%. This is against th

Ovum surveyed major telecom equipment vendors to gauge their views on how they package, market, and sell network equipment softwar

The Spanish fixed market was fully liberalised in December 1998. Telefonica remained a monopoly operator until January 1998, when

With all the major telecoms players lining up to open up their networks, provide more applications and encourage innovation, there

Presentation, comparison and analysis of the world's top telcos' financial and operational KPIs for 1Q09. / / Report Highlights

Telecom Argentina is delivering solid mobile and broadband growth, and has had good success with bundled services in its home mark

Telecom Egypt has the largest fixed-line customer base in the Middle East, high margins, low debt and good cash-generating ability

This strong Latin player with a Central and Eastern European arm has moved from being a network provider to a regional platform su

Telefonos de Mexico (Telmex), the leading player in the Mexican fixed-line market, is focusing on broadband services and the enter

Devices to support the roll out of LTE networks will be commercialised in phases. Data-only devices will accompany the initial rol

This report examines the finance sector's perspective on LTE and how deployments are to be financed. Our research reveals a great

Almost all of the main CDMA and GSM/UMTS operators have announced their commitment to deploy LTE technology. However, even for 3GP

LTE is currently in hype phase and we have yet to see some concrete evidence of new services and revenues to support the business

LTE looks set to be deployed on the 2.6GHz band and the digital dividend spectrum. While several auctions have signalled that the

We recently surveyed our clients regarding the LTE business case, giving respondents the chance to voice their opinions on the top

The digital dividend is seen as a public resource with an exceptional social, cultural and economic potential. How is it being all

The operator as a smart enabler is generating a lot of excitement. We agree that there is potential in the smart enabler role, but

This is the second in a series of reports examining the role of smart enabler. Here we will see how first-generation enablers can

This report reviews the critical projects that telecoms service providers (SPs) need to undertake to transform their IT systems. T

In the last decade wholesale telecoms has dramatically increased in importance, along with the variety and complexity of retail co

Fixed and mobile services are now well established in China's urban regions. The outlook of intensifying competition and slowing g

Despite its self-imposed strict profitability imperatives, NSN has set aggressive market goals for its wireless business, targetin

Mobile operators have spoken of the potential to boost revenues and margins by selling a range of value-added services. However, t

While there may be operational and strategic consolidation to come at BT Global Services, we still expect that it will defend its

Zain has confirmed that it is open to sell its African operations, a move which suggests that the owners want to divest themselves

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Our research reports span the global software and IT services domain covering: strategic issues, technology and services, companie

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Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

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Our research reports span the global software and IT services domain covering: strategic issues, technology and services, companie

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Our research reports span the global software and IT services domain covering: strategic issues, technology and services, companie

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Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Scope

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Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Scope

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Scope

Scope

Scope

Scope

Our research reports span the global software and IT services domain covering: strategic issues, technology and services, companie

Scope

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Scope

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Scope

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

Scope

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Scope

Ovum's research has, for over 20 years been focused at the junction of the technical and commercial domains. Ovum's market reports

One of the current hot topics is the role of mobile broadband and its place in the wider industry. Since the launch of USB modems

In Australia, migration to 3G is continuing at a rapid pace. The technology has delivered differentiation, new services and revenu

Corporate social responsibility (CSR) is becoming an increasingly important plank in business strategy, and this is no different f

Telcos need to establish a firm grip on their core information assets – in other words, data about their customers, products and (

Research in Motion (RIM) began its success in the enterprise and BlackBerry is still widely associated with mobile email. However,

Device vendors and operators have increasingly focused on netbooks as a new device category for mobile broadband. However, there i

Femtocells may not be technically mature, but there is still a lot of interest from operators around the world. This report looks

How are incumbent telcos blending their operational culture with new video needs? This composite case study of incumbent telco IPT

In this report, Tom Kucharvy explains how the dramatic, previously unimagined expansion in the range and level of offshored knowle

Much of the technical effort around implementing service-oriented architectures (SOA) and business process management (BPM) system

In this report we provide an update to our forecasts for the UK public sector shared services market, for the period from 2007 to

Mapping mashups are the most recognized mashup in the consumer world, and it is no surprise that they are starting to make an appe

Ovum finds that demand for bandwidth is leading to new parallel optic product development and increased competitiveness among supp

Mobile web browsing is becoming a cornerstone of mobile content. Proxy-based products promise Web access on a majority of handsets

The burden of massive choice on TV and the Internet has driven the emergence of discovery and recommendation services designed to

Chaos in the world’s financial markets continues. The IMF, which has dealt with such crises before (with varying degrees of succes

Human resources management – or human capital management, to use the trendier term – was one of the first markets addressed by sof

The North American telecoms market is in transition, as wireline service revenues decline and wireless provides the major source o

The International Engineering Consortium’s Sofnet conference was held in Olympia, London from 28 April – 1 May 2008. This report r

The latest activity surrounding mergers and acquisitions (M&A) has been particularly strong in emerging markets. Marta Muñoz Mende

Cable modem continues to be the major alternative broadband platform to DSL, despite the continued strong growth in rollouts of Et

Mobile devices have evolved rapidly over the past five years, but what features are likely to take centre stage in the future? In

MTS has the eighth largest subscriber base in the world and the largest in Russia, with a dominant presence in five further market

The public sector is at a crossroads – needing to behave more like a co-ordinated enterprise than a collection of independent and

The US periodically goes through flare-ups of protectionism. While wiser heads typically prevail in controlling the flames, we are

Mergers and acquisitions have become an important part of the telecoms industry in recent years. With over a hundred mergers and a

The African mobile market is generating increasing interest from players across the globe seeking to benefit from the region’s gro

The mature telecoms markets of Western Europe pose an increasingly difficult challenge to operators in finding innovative services

As the euro appreciated 8.3% versus the US dollar in 2007, telecom revenues for 52 carriers grew (in US dollars) at a faster 15% p

3G strategies have changed significantly since the first 3G launches. This report analyses how 3G strategies in Asia-Pacific have

This report provides a quantitative analysis of the mobile payment market for the 2007–2012 period. Despite great uncertainties, O

America Movil and Telefonica dominate Latin America and 2007 was a very strong year for both players in the region. We expect simi

Although the range of mobile messaging services available has become richer and more diverse during the 2000s, ‘messaging’ is stil

This report provides a quantitative analysis of the mobile payment market for the 2007–2012 period. Despite great uncertainties, O

The mature telecoms markets of Western Europe pose an increasingly difficult challenge to operators in finding innovative services

As the euro appreciated 8.3% versus the US dollar in 2007, telecom revenues for 52 carriers grew (in US dollars) at a faster 15% p

The African mobile market is generating increasing interest from players across the globe seeking to benefit from the region’s gro

This DSL benchmark analyses the Ovum top ten DSL countries in the world. The countries were selected according to high levels of D

Although China, India and Africa are the emerging mobile markets attracting the media spotlight, Latin America still has significa

Japan is one of the most advanced mobile societies in the world, with high mobile penetration and impressive data usage. Mobile TV

Regulatory pressure on mobile access and origination obligation has eased in past years in Europe. This is the consequence of the

2007 was a dramatic year in the handset market, according to Martin Garner, with the collapse of Motorola, the dominance of Nokia

This study is the second iteration of a series of four quarterly studies, covering 2Q07 onwards. It updates the findings of Ovum’s

For the past couple of years, Vodafone has been running an occasional series of events for investors and analysts, in which CEO Ar

US businesses now have a wide range of options when it comes to managed and hosted IP telephony services. Smaller specialist provi

Since the launch of the first satellite digital multimedia broadcasting (DMB) service in May 2005, Korea has been a trailblazer fo

The growth of bandwidth and broadband content services is driving functionality and indeed the prominence of the set-top box (STB)

The idea of using mobile phones and cellular networks to access the Internet is far from being a new one. Technologies for mobile

SK Telecom has enjoyed a dominant position in South Korea but is facing new challenges due to changes in the regulatory environmen

Mobile contactless solutions based on near field communication (NFC) technology are still in their infancy, but this constitutes a

Originally NGNs were all about cost reduction, and indeed several of the biggest business cases in Europe have been based on this

As in Europe, customers in Asia-Pacific are increasingly purchasing two or more telecommunications services. Apart from fixed tele

Markets in the US are converging, and the regulatory climate is relaxed. A tug of war is developing between the fixed operators an

Developing a successful value-added service business is essential for future revenue growth for wireline operators. Of such servic

Like most telecommunication companies, Telecom Italia would love to use Ethernet LAN to deliver triple-play services throughout th

Many multinationals have now embarked on network convergence and the implementation of IP telephony. IP convergence is increasingl

Our previous report ‘Mobile retail – don’t sell yourself short’ provided an overview of issues affecting the mobile retail and dis

Telecoms operators have yet to begin marketing the new capabilities offered by their next-generation networks to multinational cor

With voice over Internet protocol (VoIP) providers eating away at traditional telco revenues, we take a look at the best-known nam

The current telecommunications market is white hot with competition, and it is increasingly difficult for operators to sustain pro

Virgin Media launched in the UK under a huge advertising campaign at the beginning of 2007. In this report, Senior Analyst Sally B

Malaysian SMEs are more mobile, and more ready to adopt mobility solutions, than their counterparts in other countries, but they t

Our interest in this report is to understand the landscape of companies taking an active role in enabling the provisioning of digi

Mobility is becoming increasingly important for SMEs globally, with a rising number of workers being issued various types of mobil

Mobile operators are banking on broadband services for continued revenue growth. Mobile broadband services in turn generate substa

What is a telecommunications company? If we had asked this question ten years ago the answer would have been to provide telephony

This report provides an update on the fast-growing and unique Chinese broadband market. It presents a top-level view, as well as

Our second annual research programme with EVUA members on mobility continues to raise concerns about the mobile operators’ ability

This report gives a brief overview of the consequences on the network of implementing UMTS in existing GSM spectrum. He also asses

Latin America is considered an attractive region for telecoms investment. This report examines the overall telecoms market in the

‘Unlimited’ and flat-rate consumer data tariffs designed specifically for use with handsets are not widely available in Europe at

In recent years, Europe and East Asia have experienced high broadband uptake. However, the European nations are still behind Japan

Incumbents are not immune to the changes around them. They must adapt or die as the markets they operate within will have changed

The BroadbandContent@Ovum market forecasts estimate broadband content revenues and some connections for the years 2007 to 2011. We

Triple play is only one of several service bundles which is playing an increasingly important role in telecoms market development.

The market for mobile content services is growing. / / Today most of this content is consumed as downloads on mobile operator c

802.11n is on the rise, and service providers need strategies for the technology implementation. This report explores four main st

The compact city of Hong Kong has developed as a telecom hub in Asia, thus creating a valuable opportunity for wholesalers. This r

Thanks to the announcement of the Apple iPhone in January 2006, user interface (UI) design has been pushed up the priority list fo

Asia-Pacific incumbents are developing new media strategies. This has placed new demands on these operators, such as content acqui

The overall picture for operators in Eastern Europe has remained consistent since 2005, with a declining market for fixed voice se

Implementing a highly segmented approach to tariffs, products and services can be rewarding for mobile operators. This is particul

Markets in Asia-Pacific vary widely in size, development, penetration and regulatory environment. This research gives an overview

The development of telecommunication services offered by web companies (GAMEYs) has changed end users’ perceptions of the telecoms

The wholesale market for mobile access and origination (market 15) is a market that, according to the EU, should be analysed by na

The area of physical world interaction is becoming an important strategic stake for the wireless industry. Near Field Communicatio

The ICT vision offered by many telcos is often expressed as a seamless or ubiquitous communication experience for the user from an

Until now, statistics about MMS uptake and usage have been available only patchily. However, as MMS starts to enter a more mature

The hybrid digital terrestrial TV (DTT) and on-demand IPTV offering launched by BT in December 2006 distinguishes BT’s television

Voice over broadband (VoB) solutions launched by telecoms operators for small businesses are in direct response to the threat from

The SingTel Group has grown to be one of the largest telecommunication companies in Asia, with major operations in Singapore and A

More and more mobile service providers are facing difficulties in growing their top-line revenues, and are consequently looking fo

India remains a fascinating mobile market. Recent growth has exceeded our expectations, and the regulator’s over-enthusiastic pred

IPTV has been hyped as a defensive strategy for incumbent operators, but current deployments are still nascent in Asia and impleme

Communications service providers are moving at an accelerating pace into a new world of broadband, IP and convergence at many leve

Telcos providing IPTV services and associated video on-demand (VoD) offerings are right to look to advertising as a new and potent

The primary usage of portable multimedia players in Korea has been to view video content services downloaded through a fixed netwo

Mobile payment solutions perhaps rank with location services as the two revenue opportunities that have been permanently ‘around t

The majority of telcos in mature markets now accept that business transformation is essential and that they can no longer defer in

Operator competition in the Japanese wireless market intensified in the latter part of 2006, in part as a result of the introducti

Germany is the largest mobile market in Western Europe, with a population of over 82 million and still growing. T-Mobile and Vodaf

IPTV operators need to establish relationships with a wider variety of players as their services develop and mature. This report l

This report provides an analysis of the developments in multimedia services in the Chinese mobile market. Among the key messages a

In this research we examine some of the main developments in IPTV strategies and deployment in a number of countries in Central an

A large variety of portable devices are now able to play video content, so mobile TV won’t be just about mobile phones. The video

This report analyses the Vodafone Group’s HSDPA strategy worldwide and comments on its network rollout, the devices available, the

This report analyses the future opportunities and threats in the Asia-Pacific voice market over the coming years. By 2010, we expe

IPTV services are seen by many as the future for telecoms operators who wish to make up for the decline of revenues from tradition

European telco operators have taken different approaches to content acquisition. Based on initial content strategies, it is clear

As many markets reach over 100% penetration, mobile operators are finding there are almost no completely ‘new’ subscribers to be f

Java ME is by far the most widely deployed application platform on mobile phones today, but the environment has been far from cons

Traditional fixed voice services continue their inevitable decline in Western Europe as new-wave services such as broadband, mobil

Until now, Korean mobile operators have not targeted the wireless broadband access market. Services were expensive and customers r

HSDPA and EVDO networks have now been widely deployed globally. As with initial 3G launches these networks are first being used to

In January 2006 we published our views on the impact of new competition in Japan’s mobile market – the first such competition for

Security takes many forms, but it is increasingly important that security is built into telecoms service offerings if customers ar

Since 3G licences were awarded back in early 2000, the success of this technology has been mixed. It is still hard, if not impossi

BICS is an international wholesaler with a breadth of services, a strong track record in providing good customer service, and a fo

Portugal was a late starter in the EU telecoms liberalisation process, opening its markets at the beginning of 2000 – two years be

This report examines residential femtocells, also called cellular home gateways. These are small cellular access points which prov

Having finally received regulatory approval from the Federal Communications Commission, AT&T closed its acquisition of BellSouth (

/ / Report Highlights

Ovum has recently published its worldwide forecasts for total connections and ARPU. This report analyses some of the key themes an

Equipment vendors in the telecoms sector are increasingly talking about ‘unified communications’. For the telecoms vendors the ter

The mobile market in Vietnam has grown exponentially in recent years. Penetration reached 17% in Q3 2006, up from only 4% in 2004,

This profile focuses on Capgemini’s IT services business in the telecoms sector. / / / Report Highlights

This report analyses the emerging business models for mobile advertising, including cost-per-thousand, cost-per-click and cost-per

SingTel Optus has returned to revenue growth, but profitability has been hit by competition and capex. We expect to see continued

A selection of comment and analysis pieces concerned with regulatory announcements and events that affect the wholesale market. Al

In the past, telcos were ‘calls and lines’ businesses – they provided a line and then sent a bill to customers for the calls made.

Location-based services (LBS) have been regarded key applications that can clearly show the benefits of mobility, and mobile opera

Much WiMAX publicity has focused on the opportunities for deployment in Asia. Asian markets offer opportunities as a result of une

Network equipment providers (NEPs) have identified services to their telco customers as a major growth opportunity. This report lo

Each of Ovum's Wholesale Customer Surveys has confirmed that carriers must get better at segmenting the wholesale market. Diffe

Our benchmark of cable broadband in major markets around the world shows that although performance continues to vary widely from m