Executive Summary
E1. Next Generations Billing: A Key to Successful Revenue Realisation
E2. Migration to Next Generation Billing Offers Proven Return on Investments
E3. Billing Market Growth and Developments
E4. Key Findings of the Report
Chapter 1: Understanding the Mobile Telecoms Billing Evolution
1.1 Analysing Mobile telecoms billing
1.1.1 Definition
1.1.2 Mobile Telecoms Billing Platforms Defined
1.1.3 Next Generation Billing Systems are Driving Investments in Integrated OSS/BSS
1.1.3.1 Defining OSS and BSS
1.2 Business Case for Mobile Telecoms Billing
1.2.1 The Traditional Model
1.2.3 Convergent Billing Models
1.2.4 Increasing Complexity within the Billing Function
1.2.5 Key Partners
1.2.6 Real-time Rating and Charging
1.3 Drivers and Restraints for Mobile Billing
1.3.1 Market Drivers
1.3.1.1 The Evolution of Mobile Telecoms Billing Systems
1.4.1.2 Controlling Increasing Product Complexity
1.3.1.3 Controlling Increasing Pricing Complexity
1.3.2 Market Restraints
1.4 The Aim of this Report
1.4.1 Key Questions Answered by the Report
1.5 Report Structure
1.6 Report Scope
1.7 Target Audience
Chapter 2: The Mobile Telecoms Billing Market
2.1 Next Gen BSS Offers Innovative Billing Solutions
2.1.1 The Role of BSS in an Operator's Network
2.1.2 Next Generation Charging and Next Generation OSS
2.1.3 IMS's Importance to the Mobile Telecoms Service Provider and their OSS/BSS Vendors
2.1.3.1 IMS Seamlessly Converging Architectures in NGN Networks
2.1.3.2 IPDR in the Billing Model
2.1.3.3 Implementation of IMS will Change the Nature of Network Billing
2.2 The Key Telecoms Billing Themes
2.3 Mobile Operator Billing Market by Revenue Stream
2.4 Mobile Telecoms Billing Market Share
2.5 Simplifying Configuration in Complex Billing Environments
2.6 Billing Mediation Platforms
2.6.1 The Role of a Billing System as a Mediator
2.6.2 The Additional Uses of Mediation Data
2.7 Telecoms Rating
2.6 Analysis of the Market's Leading Vendors
2.7 Who are the successful SME's Telecoms Billing Vendors?
2.8 Vendor Analysis
2.8.1 Comverse
2.8.1.1 Comverse's Convergent Billing Solution
2.8.1.2 Comverse Seek to Unify Customer Management across Channels
2.8.2 Amdocs
2.8.3 Oracle
2.8.3.1 Oracle Acquisition of eServGlobal
2.8.4 SAP
2.8.4.1 SAP's Highdeal Acquisition
2.8.4.2 SAP's Next Generation Telecoms Billing Aspirations
2.8.4.3 SAP Billing for Telecommunications Early Adopters
2.8.4.4 SAP's Financial Stability
2.8.4.5 SWOT Analysis for SAP
2.8.5 Shaftsbury Systems eBillz
2.8.5.1 eBillz Key Features
2.8.5.2 Customer Centric Business Model
2.8.5.3 SWOT Analysis for eBillz
2.8.6 CSG Systems
2.8.6.2 Intec Telecom
2.9 Innovations to Enable Business Flexibility in Billing
2.10 How Billing Platforms Plug Revenue Leakages
2.11 Roaming and VAS are Key Targets for Revenue Assurance
2.11.1 Backfill from Legacy Systems
2.11.2 Revenue Realisation and Unbilled Revenue
2.12 Approaches for NGN Billing Evolution
2.12.2 Flat Rate Billing Strategy
2.12.3 Volume-Based Billing Strategy
2.12.4 Content-Based Billing
2.13 MVNO Billing
2.15 Credit Control
2.16 Mobile Streams' Innovative Payment Options
Chapter 3: Barriers and Challenges
3.1 Legacy System Transformation Costs
3.1.1 Billing Environment Overhaul Considerations
3.2 What are the challenges to implementation?
3.2.1 Operator Challenges
3.2.2 Three Key Considerations in Billing Transformation
3.2.3 Focus on Financial Performance is Key Transformation
3.3 Barriers to BSS Transformation
3.3.1 Internal Corporate Culture Change
3.3.2 Pre-paid and Post Paid Service Inequalities
3.4 Convergent Billing: The Characteristics and Attitudes of Next Generation Billing
3.3.1 Open Architecture
3.4 Key Aspects to Consider before Switching to Convergent Billing
3.4.1 Support for Numerous Business Models
3.4.2 Reducing the Time-to-Market
3.4.3 Speed is Key for Greenfield Operators
3.4.4 The Ability to Apply Associations and Rules
3.5 The Phenomenon of Bill Shock
Chapter 4: Market and Opportunities
4.1 The Global Mobile Billing Market
4.2 Breakdown by World Geographic Region
4.2.1 World Mobile Billing Market Analysis
4.2.2 North America
4.2.2.1 The Status of the North American Mobile Billing Market
4.2.2.2 The Shift from Post-paid to Pre-paid in the US Market
4.2.3 Europe
4.2.3.1 The Innovative European Market
4.2.3.2 Company Study: Comarch
4.2.3.3 Peer-to-peer VoIP Site Fring Using Comarch's Billing Cloud
4.2.3.4 The Billing Cloud and SaaS
4.2.3.5 The UK Market
4.2.3.5.1 The UK Market Tackling Revenue Leakage
4.2.4 Asia Pacific
4.2.4 Asian Billing Market Analysis
4.2.5 South America
4.2.5.1 South American Mobile Billing Market Analysis
4.2.5.2 Billing 4G - LTE and WiMAX in South America
4.2.5 Australia and New Zealand
4.2.5.1 SAP Strong in Australia and NZ
4.2.5.2 Oracle Buying Telecom Billing Technology from Australian Company
4.2.6 Africa
4.2.6.1 African Mobile Billing Market Analysis
4.2.6.2 Choice of Billing System is Critical for many African Operators
4.2.7 RoW
4.3 New Billing Models Need to Consider Apps Market
4.4 The Cloud Computing Opportunity
4.4.1 Rating within Cloud Operator's Systems
4.4.2 XAAS Billing Attributes for Effective Use with Cloud Computing
4.4.3 Patents Show Trends and Innovators in Next Generation Billing
4.5 Mobile Payments
4.5.1 The Mobile Payment Service Provider Model
4.5.2 Tier 1 Operators Entering the Market
4.5.2.1 o2
4.5.2.2 Everything Everywhere
4.5.3 Revenue Leakage in Mobile Payments
4.6 Apps Billing is Critical for the Mobile Industry
4.6.1 Aggregators
4.6.1.1 Zong
4.6.1.1 Boku
4.6.2 Collaborations with Tier 1 Operators
4.7 Customer-centric Billing Attitudes
4.8 AT&T and the 'all-you-can-eat' Model of Mobile Billing
4.9 Where is the Data Usage Greatest in this Model?
4.9.1 Smartphone Growth Catalyses the Data Issue
4.10 Convergence and Consolidation Opportunities
4.11 The Role of a Rating Engine in the Process
4.12 A Typical Scenario for Unified Charging and Billing
4.13 Billing Software Solutions are Reducing Operational Expenses for Carriers
4.14 Number of Communications Users and Communication Use Continues to Rise Worldwide
Chapter 5: Forecasts
5.1 Market Forecast Statistics
5.2 Back End Investment Pull Through from 2012 Onwards
5.3 The Future of the Post-paid, Pre-paid Relationship in the Mobile Sector
5.3.1 Smartphone's Move to Pre-paid
5.4.1 Hybrid Billing Models are becoming the Norm
5.4.2 Hybrid Billing Models Aid Customer Retention
5.5 Pre-Paid Billing Model Market Growth from 2011 to 2016
Chapter 6: Conclusion
6.1 The Evolution or Revolution of Mobile Telecoms Billing
6.2 Convergence is a Critical Consideration
6.2 SWOT Analysis of the Global Mobile Telecoms Billing Market
6.3 Relationship with the Customers
6.4 The Aims of Vendors Going Forward
Appendix A: Directory of Terms Used in Mobile Telecoms Billing
Appendix B: Methodology
B1.Secondary Research Methods
B2. Primary Research Methods
B3. Market Forecasting
Appendix C: About Visiongain
Appendix D: Visiongain Report Evaluation Form
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