Outsourced IT Services Market in Latam - Revenues and Forecasts to 2013

Introduction

This databook analyzes the historic and forecast market size for the IT services market in Latam. It also provides vendor market share data for 2009. Data is provided for three market categories: Infrastructure-led outsourcing (ILO) and Support Services, Project Services and Application-led outsourcing, and Business Process Outsourcing (BPO).

Scope

* Infrastructure-led outsourcing (ILO) and Support Services in Latam
* Project Services and Application-led outsourcing (ALO) in Latam
* Business Process Outsourcing (BPO) in Latam

Highlights

The outsourced IT services market in Latam is forecast to grow at a compound annual growth rate (CAGR) of 19.3% over the period 2009 to 2013.

The outsourced IT services market in Latam was dominated by HP, followed by IBM and Accenture in 2009.

Reasons to Purchase

* Provides a comprehensive and granular view of the IT services market in Latam
* Strengthens the formulation of business plans via key future trends within the IT services market
* Enables stakeholders in the market to make informed strategic and tactical decisions
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TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 5
Reasons to purchase 5
IT SERVICES MARKET IN LATAM, 2006–13 7
Overview 7
Outsourced IT services market, vendor share analysis 10
MARKET SEGMENTATION 12
Market revenues by service lines, 2009 12
ILO AND SUPPORT SERVICES 14
Market revenues 2006–13 14
ILO and support service, vendor share analysis 16
PROJECT SERVICES & ALO 18
Market revenues 2006–13 18
Project services and ALO, vendor share analysis 20
BUSINESS PROCESS OUTSOURCING (BPO) 22
Market revenues 2008–13 22
Business Process Outsourcing (BPO), vendor share analysis 24
APPENDIX 26
Currency calculation 26
Treatment of revenues 26
Treatment of mergers & acquisitions 26
Further reading 27
Disclaimer 27

LIST OF FIGURES
Figure 1: Outsourced IT services market, Latam, revenue ($ billion) and growth (%), 2006–09 7
Figure 2: Outsourced IT services market, Latam, revenue ($ billion) and growth (%), 2009–13 9
Figure 3: Outsourced IT services market, Latam, vendor share (%), 2009 10
Figure 4: Outsourced IT services market, Latam, revenue by segment (%), 2009 12
Figure 5: ILO and support services, Latam, revenue ($ billion) and growth (%), 2006–13 14
Figure 6: ILO and support service, Latam, vendor share (%), 2009 16
Figure 7: Project services and ALO, Latam, revenue ($ billion) and growth %, 2006–13 18
Figure 8: Project services and ALO, Latam, vendor share (%), 2009 20
Figure 9: BPO, Latam, revenue ($ billion) and growth (%), 2006–13 22
Figure 10: BPO, Latam, vendor share (%), 2009 24

LIST OF TABLES
Table 1: Infrastructure-led outsourcing (ILO) and support services: definitions 5
Table 2: Project services and application-led outsourcing: definitions 6
Table 3: Business process outsourcing (BPO): definitions 6
Table 4: Outsourced IT services market, Latam, revenue ($ billion) and growth (%), 2006–09 8
Table 5: Outsourced IT services market, Latam, revenue ($ billion) and growth (%), 2009–13 9
Table 6: Outsourced IT services market, Latam, vendor share ($ billion and %), 2009 11
Table 7: Outsourced IT services market, Latam, revenue ($ billion and % growth) by segment, 200913
Table 8: ILO and support services, Latam, revenue ($ billion) and growth (%), 2006–13 15
Table 9: ILO and support service, Latam, vendor share ($ billion and %), 2009 17
Table 10: Project services and ALO, Latam, revenue ($ billion) and growth %, 2006–13 19
Table 11: Project services and ALO, Latam, vendor share ($ billion and %), 2009 21
Table 12: BPO, Latam, revenue ($ billion) and growth (%), 2006–13 23
Table 13: BPO, Latam, vendor share ($ billion and %), 2009 25
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