TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 5
Reasons to purchase 5
OUTSOURCED IT SERVICES MARKET IN REST OF ASIA, 2006–13 8
Overview 8
Outsourced IT services market, vendor share analysis 10
MARKET SEGMENTATION 12
Market revenues by service lines, 2009 12
ILO AND SUPPORT SERVICES 13
Market revenues 2006–13 13
ILO and support service, vendor share analysis 15
PROJECT SERVICES & ALO 17
Market revenues 2006–13 17
Project services and ALO, vendor share analysis 19
BUSINESS PROCESS OUTSOURCING (BPO) 21
Market revenues 2008–13 21
Business Process Outsourcing (BPO), vendor share analysis 23
APPENDIX 25
Currency calculation 25
Treatment of revenues 25
Treatment of mergers & acquisitions 25
Further reading 26
Disclaimer 26
LIST OF FIGURES
Figure 1: Outsourced IT services market, Rest of Asia, revenue ($ billion) and growth (%), 2006–
09 8
Figure 2: Outsourced IT services market, Rest of Asia, revenue ($ billion) and growth (%), 2009–
13 9
Figure 3: Outsourced IT services market, Rest of Asia, vendor share (%), 2009 10
Figure 4: Outsourced IT services market, Rest of Asia, revenue by segment (%), 2009 12
Figure 5: ILO and support services, Rest of Asia, revenue ($ billion) and growth (%), 2006–13 13
Figure 6: ILO and support service, Rest of Asia, vendor share (%), 2009 15
Figure 7: Project services and ALO, Rest of Asia, revenue ($ billion) and growth %, 2006–13 17
Figure 8: Project services and ALO, Rest of Asia, vendor share (%), 2009 19
Figure 9: BPO, Rest of Asia, revenue ($ billion) and growth (%), 2006–13 21
Figure 10: BPO, Rest of Asia, vendor share (%), 2009 23
LIST OF TABLES
Table 1: Infrastructure-led outsourcing (ILO) and support services: definitions 5
Table 2: Project services and application-led outsourcing: definitions 7
Table 3: Business process outsourcing (BPO): definitions 7
Table 4: Outsourced IT services market, Rest of Asia, vendor share ($ billion and %), 2009 11
Table 5: ILO and support services, Rest of Asia, revenue ($ billion) and growth (%), 2006–13 14
Table 6: ILO and support service, Rest of Asia, vendor share ($ billion and %), 2009 16
Table 7: Project services and ALO, Rest of Asia, revenue ($ billion) and growth %, 2006–13 18
Table 8: Project services and ALO, Rest of Asia, vendor share ($ billion and %), 2009 20
Table 9: BPO, Rest of Asia, revenue ($ billion) and growth (%), 2006–13 22
Table 10: BPO, Rest of Asia, vendor share ($ billion and %), 2009 24
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