Outsourced IT Services Market in Rest of Europe - Revenues and Forecasts to 2013

Introduction

This databook analyzes the historic and forecast market size for the IT services market in Rest of Europe. It also provides vendor market share data for 2009. Data is provided for three market categories: Infrastructure-led outsourcing (ILO) and Support Services, Project Services and Application-led outsourcing, and Business Process Outsourcing (BPO).

Scope

* Infrastructure-led outsourcing (ILO) and Support Services in Rest of Europe
* Project Services and Application-led outsourcing (ALO) in Rest of Europe
* Business Process Outsourcing (BPO) in Rest of Europe

Highlights

The outsourced IT services market in Rest of Europe is forecast to grow at a compound annual growth rate (CAGR) of 11.3% over the period 2009 to 2013.

The outsourced IT services market in Rest of Europe was dominated by IBM, followed by Accenture and HP in 2009.

Reasons to Purchase

* Provides a comprehensive and granular view of the IT services market in Rest of Europe
* Strengthens the formulation of business plans via key future trends within the IT services market
* Enables stakeholders in the market to make informed strategic and tactical decisions
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TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 5
Reasons to purchase 5
OUTSOURCED IT SERVICES MARKET IN REST OF EUROPE, 2006–13 7
Overview 7
Outsourced IT services market, vendor share analysis 9
MARKET SEGMENTATION 11
Market revenues by service lines, 2009 11
ILO AND SUPPORT SERVICES 12
Market revenues 2006–13 12
ILO and support service, vendor share analysis 14
PROJECT SERVICES & ALO 16
Market revenues 2006–13 16
Project services and ALO, vendor share analysis 18
BUSINESS PROCESS OUTSOURCING (BPO) 20
Market revenues 2008–13 20
Business Process Outsourcing (BPO), vendor share analysis 22
APPENDIX 24
Currency calculation 24
Treatment of revenues 24
Treatment of mergers & acquisitions 24
Further reading 25
Disclaimer 25

LIST OF FIGURES
Figure 1: Outsourced IT services market, Rest of Europe, revenue ($ billion) and growth (%),
2006–09 7
Figure 2: Outsourced IT services market, Rest of Europe, revenue ($ billion) and growth (%),
2009–13 8
Figure 3: Outsourced IT services market, Rest of Europe, vendor share (%), 2009 9
Figure 4: Outsourced IT services market, Rest of Europe, revenue by segment (%), 2009 11
Figure 5: ILO and support services, Rest of Europe, revenue ($ billion) and growth (%), 2006–13 12
Figure 6: ILO and support service, Rest of Europe, vendor share (%), 2009 14
Figure 7: Project services and ALO, Rest of Europe, revenue ($ billion) and growth %, 2006–13 16
Figure 8: Project services and ALO, Rest of Europe, vendor share (%), 2009 18
Figure 9: BPO, Rest of Europe, revenue ($ billion) and growth (%), 2006–13 20
Figure 10: BPO, Rest of Europe, vendor share (%), 2009 22

LIST OF TABLES
Table 1: Service lines definitions 1 5
Table 2: Service lines definitions 2 6
Table 3: Service lines definitions 3 6
Table 4: Outsourced IT services market, Rest of Europe, vendor share ($ billion and %), 2009 10
Table 5: ILO and support services, Rest of Europe, revenue ($ billion) and growth (%), 2006–13 13
Table 6: ILO and support service, Rest of Europe, vendor share ($ billion and %), 2009 15
Table 7: Project services and ALO, Rest of Europe, revenue ($ billion) and growth %, 2006–13 17
Table 8: Project services and ALO, Rest of Europe, vendor share ($ billion and %), 2009 19
Table 9: BPO, Rest of Europe, revenue ($ billion) and growth (%), 2006–13 21
Table 10: BPO, Rest of Europe, vendor share ($ billion and %), 2009 23
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