Voice-over-IP (VoIP) is the delivery of voice over networks based wholly or partly on Internet protocol (IP). VoIP services are provided by using telecommunications networks (copper, cable and wireless) to supply VoIP services to the public. As electronic communications networks are gradually shifting to IP-based networks, VoIP services are becoming more common. This shift and the migration to next-generation networks (NGNs) increasingly make VoIP less of a complementary service/niche product and more of a real substitute to traditional telephony. In this report we focus on the regulatory challenges that must be overcome before this can become a reality.

Report Highlights

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Table 1 Summary of findings
Table 2 Classification of VoIP as PATS by NRAs in Europe
Table 3 The ERG’s critical issues relating to VoIP
Table 4 Lawful intercept rules for VoIP in European countries
Table 5 VoIP service types recognised by ACMA
Table 6 VoIP Local rates, Ireland
Table 7 Regulation on VoIP service access to emergency and number portability, Ireland
Table 8 Interconnection fees for VoIP (in Korean Won)
Table 9 Types of VoIP services, UK
Figure 1 World consumer fixed-line VoIP
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