Table of Contents 2
INTRODUCTION 3
This tracker provides both one-month and 12-month views of developments 3
Each month, Datamonitor tracks the most relevant announcements from 100 competitors 3
Datamonitor's Retail Banking team provides analysis of the key developments at both the one-month and 12-month level 4
A fully searchable database of the past 12 months of developments is also delivered alongside the report 4
KEY TRENDS AND DEVELOPMENTS IN July 5
Mortgage lenders in the UK continue to tweak pricing and launch new products to adapt to unpredictable market conditions 5
Scandinavian banking groups restructure to manage through escalating Baltic recession 7
DnB Nor - restructuring Norwegian operations to protect local growth 7
SEB - restructuring Baltic operations to isolate recessionary impact 7
UK banks launch a wave of student account packages in preparation for the start of the academic year 8
Overall competitor activity in July 2009 closely mirrored that of June 9
Stories about product and service innovation continued to dominate in July 9
News about new products and services continued to dominate this month's stories 10
Product, Services and Innovation 11
Abbey 11
UK: Abbey launches multiple mortgage deals for new and existing customers 11
Australia and New Zealand Banking Group Limited (ANZ) 11
Australia: ANZ introduces a new mortgage product 'ANZ Portfolio' 11
Barclays 12
UK: Barclays enhances student package for 2009 12
Eurobank EFG 12
Greece: Eurobank EFG launches ?co loans for Greek households 12
HBOS 13
UK: Halifax upgrades its student account offering 13
HSBC Bank 13
UK: First Direct announces the launch of a tracker mortgage 13
UK: First Direct introduces two new mortgage deals 13
Lloyds TSB 14
UK: Lloyds TSB enhances its mobile banking services 14
UK: Lloyds TSB introduces its student account for 2009 14
UK: Lloyds TSB announces the launch of 'Easy Step' mortgage deal 15
Nationwide Building Society 16
UK: Nationwide launches a range of mortgage deals 16
UK: Nationwide offers options for its existing mortgage customers 16
M&A, Partnerships and Organic Growth 17
Banco Sabadell 17
US: Banco Sabadell completes the acquisition of Mellon United National Bank 17
Bank of East Asia (BEA) 17
China: BEA establishes strategic partnership with Hana Bank 17
Crédit Agricole 17
France: Crédit Agricole acquires a 35% stake in CACEIS 17
DnB NOR 18
Norway: DnB NOR announces restructuring of the group 18
Intesa Sanpaolo 18
Italy: Intesa Sanpaolo announces partial demerger of Mediocredito Italiano 18
SEB 18
Norway: SEB agrees to sell its car financing operations in Norway to Volkswagen Financial Services 18
Sumitomo Mitsui Banking Corporation (SMBC) 19
Japan: SMBC and PT Bank Central Asia signs agreement on mutual business cooperation 19
Appendix 20
Methodology 20
Further reading 20
Ask the analyst 20
Datamonitor consulting 20
Disclaimer 20
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