Overview 1
Catalyst 1
Summary 1
Methodology 1
Table of Contents 2
Introduction 3
This tracker provides both one-month and 12-month views of developments 3
Each month Datamonitor tracks the most relevant announcements from 100 competitors 3
Datamonitor's Retail Banking Team provides analysis of the key developments at both the one-month and 12-month level 4
A fully searchable database of the past two years of developments is also delivered alongside the report 4
Products, Services and Innovation 5
Bank of Brazil 5
Brazil: Bank of Brazil customers can choose the denomination of bills withdrawn from ATMs 5
Brazil: Bank of Brazil launches internet service to make payments outside the country 5
Brazil: Bank of Brazil to make use of self service terminal for withdrawals 5
Brazil: New socio-environmental internet options provided by Bank of Brazil 5
Bank of New Zealand 5
New Zealand: Bank of New Zealand to give a new look to its store network 5
BBVA 5
Spain: BBVA launches a new campaign 6
Caixa Geral de Depósitos 6
Portugal: Caixa Geral in partnership with Microsoft launches an e-package for senior people 6
DBS 6
Singapore: DBS bank partners with PayPal 6
Eurobank 6
Greece: Eurobank launches live banking 6
First National Bank 7
South Africa: First National Bank introduces Smart Account Zero with no monthly fee 7
South Africa: FNB launches facility to open bank account in just 10 minutes 7
South Africa: FNB partners with PayPal to provide global e-commerce to South Africans 7
Lloyds Banking Group 7
UK: Lloyd Banking Group provides one year waiver on the penalty for mortgage overpayments 7
Millennium BCP 8
Portugal: Millennium BCP launches ActivoBank based on new communication technology 8
Nationwide BS 8
UK: The Mortgage Works launches limited liability mortgage products 8
Postbank 8
Germany: Postbank to increase security of online transactions 8
Santander 8
UK: Santander provides a discount on reward bank account 9
UK: Santander current account extended to customers with Santander investment product 9
UK: Santander to pay for a full year mortgage 9
Standard Bank of South Africa 9
South Africa: Standard Bank launches new person-to-person transfer system 9
Standard Chartered 9
AMEA: Standard Chartered launches an online tool for women entrepreneurs 9
M&A, Partnerships and Organic Growth 11
ABN AMRO 11
Netherlands: ABN Amro and Fortis to merge in 2010 11
ANZ 11
Singapore: Monetary Authority of Singapore gives ANZ approval to acquire RBS 11
India: Reserve Bank of India gives foreign bank license to ANZ 11
Australia: ANZ acquires loan and deposit book of Landmark Financial Services 12
Commerzbank 12
Germany: Commerzbank to buy an additional 26.25% stake in Bank Forum 12
Dexia 12
France: Dexia fixes the price of Assured Guaranty common shares 12
ICICI 12
Singapore: ICICI Singapore branch gets qualifying full bank status 12
Kaupthing Bank 12
Iceland: Ålandsbanken to buy Kaupthing Bank Sverige 12
Nationwide 12
UK: Nationwide ties up with Pinnacle 12
Raiffeisen 13
Austria: Raiffeisen Zentralbank Austria and Raiffeisen International bank to merge 13
State Bank of India 13
India: State Bank of India to open 1,000 branches in 2010 13
India: State Bank of Indore to merge with State Bank of India next year 13
Appendix 14
Methodology 14
Further reading 14
Ask the analyst 14
Datamonitor consulting 14
Disclaimer 14
List of Tables
Table 1: The 100 companies and subsidiaries covered by Datamonitor's Retail Banking Competitor Tracker 3
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