TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 8
Reasons to purchase 8
Definitions 8
IT SERVICES MARKET 11
IT services market revenue opportunity overview 11
IT services market revenue opportunity by business line 13
IT services market revenue opportunity by portfolio 16
IT services market revenue opportunity by service line 19
IT services market revenue opportunity by vertical markets 22
IT SERVICESÐRECURRING MARKET OPPORTUNITY 25
Recurring accounts revenue opportunity by portfolio 25
Recurring accounts revenue opportunity by service line 28
Recurring accounts revenue opportunity by vertical markets 31
IT SERVICESÐNEW CONTRACTS MARKET OPPORTUNITY 34
New contracts revenue opportunity by portfolio 34
New contracts revenue by service line 37
New contracts revenue opportunity by vertical markets 40
BUSINESS CONSULTING AND DESIGN OPPORTUNITY 43
Business consulting and design services revenue opportunity by portfolio 43
Business consulting and design services revenue opportunity by service line 46
Business consulting and design services revenue opportunity by vertical markets 49
IMPLEMENTATION AND INTEGRATION OPPORTUNITY 52
Implementation and systems integration services revenues opportunity by portfolio 52
Implementation and systems integration services revenue opportunity by service line 55
Implementation and systems integration services revenue opportunity by vertical markets 58
OPERATIONAL SERVICES REVENUE OPPORTUNITY 61
Operational services revenue opportunity by portfolio 61
Operational services revenue opportunity by service line 64
Operational services revenue opportunity by vertical markets 67
Forecasting methodology 70
Further reading 71
Disclaimer 71
LIST OF FIGURES
Figure 1: IT services market, Czech Republic, revenue ($m) and growth (%), 2008Ð14 11
Figure 2: IT services market, Czech Republic, revenue by business line (%), 2008 13
Figure 3: IT services market, Czech Republic, revenue by business line ($m), 2008Ð14 15
Figure 4: IT services market, Czech Republic, revenue by service portfolio (%), 2008 16
Figure 5: IT services market, Czech Republic, revenue by service portfolio ($m), 2008Ð14 18
Figure 6: IT services market, Czech Republic, revenue by service line (%), 2008 19
Figure 7: IT services market, Czech Republic, revenue by service line ($m), 2008Ð14 21
Figure 8: IT services market, Czech Republic, revenue by vertical (%), 2008 22
Figure 9: IT services market, Czech Republic, revenue by vertical ($m), 2008Ð14 24
Figure 10: IT services market recurring accounts, Czech Republic, revenue by portfolio (%), 2008 25
Figure 11: IT services market recurring accounts, Czech Republic, revenue by portfolio ($m), 2008Ð14 27
Figure 12: IT services market recurring accounts, Czech Republic, revenue by service line (%), 2008 28
Figure 13: IT services market recurring accounts, Czech Republic, revenue by service line ($m), 2008Ð14 30
Figure 14: IT services market recurring accounts, Czech Republic, revenue by vertical (%), 2008 31
Figure 15: IT services market recurring accounts, Czech Republic, revenue by vertical ($m), 2008Ð14 33
Figure 16: IT services market new contracts, Czech Republic, revenue by portfolio (%), 2008 34
Figure 17: IT services market new contracts, Czech Republic, revenue by portfolio ($m), 2008Ð14 36
Figure 18: IT services market new contracts, Czech Republic, revenue by service line (%), 2008 37
Figure 19: IT services market new contracts, Czech Republic, revenue by service line ($m), 2008Ð14 39
Figure 20: IT services market new contracts, Czech Republic, revenue by vertical (%), 2008 40
Figure 21: IT services market new contracts, Czech Republic, revenue by vertical ($m), 2008Ð14 42
Figure 22: Business consulting and design services, Czech Republic, revenue by portfolio (%), 2008 43
Figure 23: Business consulting and design services, Czech Republic, revenue by portfolio ($m), 2008Ð14 45
Figure 24: Business consulting and design services, Czech Republic, revenue by service line (%), 2008 46
Figure 25: Business consulting and design services, Czech Republic, revenue by service line ($m), 2008Ð14 48
Figure 26: Business consulting and design services, Czech Republic, revenue by vertical (%), 2008 49
Figure 27: Business consulting and design services, Czech Republic, revenue by vertical ($m), 2008Ð14 51
Figure 28: Implementation and systems integration services, Czech Republic, revenue by portfolio (%), 2008 52
Figure 29: Implementation and systems integration services, Czech Republic, revenue by portfolio ($m), 2008Ð14 54
Figure 30: Implementation and systems integration services, Czech Republic, revenue by service line (%), 2008 55
Figure 31: Implementation and systems integration services, Czech Republic, revenue by service line ($m), 2008Ð14 57
Figure 32: Implementation and systems integration services, Czech Republic, revenue by vertical (%), 2008 58
Figure 33: Implementation and systems integration services, Czech Republic, revenue by vertical ($m), 2008Ð14 60
Figure 34: Operational services, Czech Republic, revenue by portfolio (%), 2008 61
Figure 35: Operational services, Czech Republic, revenue by portfolio ($m), 2008Ð14 63
Figure 36: Operational services, Czech Republic, revenue by service line (%), 2008 64
Figure 37: Operational services, Czech Republic, revenue by service line ($m), 2008Ð14 66
Figure 38: Operational services, Czech Republic, revenue by vertical (%), 2008 67
Figure 39: Operational services, Czech Republic, revenue by vertical ($m), 2008Ð14 69
Figure 40: Key stages in forecasting the IT services market 70
LIST OF TABLES
Table 1: Service line definitions: applications 8
Table 2: Service line definitions: infrastructure 9
Table 3: Market opportunity definitions 10
Table 4: IT services market, Czech Republic, revenue ($m), 2008Ð14 12
Table 5: IT services market, Czech Republic, revenue by business line ($m), 2008Ð14 14
Table 6: IT services market, Czech Republic, revenue by service portfolio ($m), 2008Ð14 17
Table 7: IT services market, Czech Republic, revenue by service line ($m), 2008Ð14 20
Table 8: IT services market, Czech Republic, revenue by vertical ($m), 2008Ð14 23
Table 9: IT services market recurring accounts, Czech Republic, revenue by portfolio ($m), 2008Ð14 26
Table 10: IT services market recurring accounts, Czech Republic, revenue by service line ($m), 2008Ð14 29
Table 11: IT services market recurring accounts, Czech Republic, revenue by vertical ($m), 2008Ð14 32
Table 12: IT services market new contracts, Czech Republic, revenue by portfolio ($m), 2008Ð14 35
Table 13: IT services market new contracts, Czech Republic, revenue by service line ($m), 2008Ð14 38
Table 14: IT services market new contracts, Czech Republic, revenue by vertical ($m), 2008Ð14 41
Table 15: Business consulting and design services, Czech Republic, revenue by portfolio ($m), 2008Ð14 44
Table 16: Business consulting and design services, Czech Republic, revenue by service line ($m), 2008Ð14 47
Table 17: Business consulting and design services, Czech Republic, revenue by vertical ($m), 2008Ð14 50
Table 18: Implementation and systems integration services, Czech Republic, revenue by portfolio ($m), 2008Ð14 53
Table 19: Implementation and systems integration services, Czech Republic, revenue by service line ($m), 2008Ð14 56
Table 20: Implementation and systems integration services, Czech Republic, revenue by vertical ($m), 2008Ð14 59
Table 21: Operational services, Czech Republic, revenue by portfolio ($m), 2008Ð14 62
Table 22: Operational services, Czech Republic, revenue by service line ($m), 2008Ð14 65
Table 23: Operational services, Czech Republic, revenue by vertical ($m), 2008Ð14 68
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