TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 7
Reasons to purchase 7
Definitions 7
IT SERVICES MARKET 10
IT services market revenue opportunity overview 10
IT services market revenue opportunity by business line 12
IT services market revenue opportunity by portfolio 15
IT services market revenue opportunity by service line 17
IT services market revenue opportunity by vertical markets 20
IT SERVICESÐRECURRING MARKET OPPORTUNITY 23
Recurring accounts revenue opportunity by portfolio 23
Recurring accounts revenue opportunity by service line 26
Recurring accounts revenue opportunity by vertical markets 29
IT SERVICESÐNEW CONTRACTS MARKET OPPORTUNITY 32
New contracts revenue opportunity by portfolio 32
New contracts revenue by service line 35
New contracts revenue opportunity by vertical markets 38
BUSINESS CONSULTING AND DESIGN OPPORTUNITY 41
Business consulting and design services revenue opportunity by portfolio 41
Business consulting and design services revenue opportunity by service line 44
Business consulting and design services revenue opportunity by vertical markets 47
IMPLEMENTATION AND INTEGRATION OPPORTUNITY 50
Implementation and systems integration services revenues opportunity by portfolio 50
Implementation and systems integration services revenue opportunity by service line 53
Implementation and systems integration services revenue opportunity by vertical markets 56
OPERATIONAL SERVICES REVENUE OPPORTUNITY 59
Operational services revenue opportunity by portfolio 59
Operational services revenue opportunity by service line 62
Operational services revenue opportunity by vertical markets 65
Forecasting methodology 68
Further reading 69
Disclaimer 69
LIST OF FIGURES
Figure 1: IT services market, Germany, revenue ($m) and growth (%), 2008Ð14 10
Figure 2: IT services market, Germany, revenue by business line (%), 2008 12
Figure 3: IT services market, Germany, revenue by business line ($m), 2008Ð14 14
Figure 4: IT services market, Germany, revenue by service portfolio (%), 2008 15
Figure 5: IT services market, Germany, revenue by service portfolio ($m), 2008Ð14 16
Figure 6: IT services market, Germany, revenue by service line (%), 2008 17
Figure 7: IT services market, Germany, revenue by service line ($m), 2008Ð14 19
Figure 8: IT services market, Germany, revenue by vertical (%), 2008 20
Figure 9: IT services market, Germany, revenue by vertical ($m), 2008Ð14 22
Figure 10: IT services market recurring accounts, Germany, revenue by portfolio (%), 2008 23
Figure 11: IT services market recurring accounts, Germany, revenue by portfolio ($m), 2008Ð14 25
Figure 12: IT services market recurring accounts, Germany, revenue by service line (%), 2008 26
Figure 13: IT services market recurring accounts, Germany, revenue by service line ($m), 2008Ð14 28
Figure 14: IT services market recurring accounts, Germany, revenue by vertical (%), 2008 29
Figure 15: IT services market recurring accounts, Germany, revenue by vertical ($m), 2008Ð14 31
Figure 16: IT services market new contracts, Germany, revenue by portfolio (%), 2008 32
Figure 17: IT services market new contracts, Germany, revenue by portfolio ($m), 2008Ð14 34
Figure 18: IT services market new contracts, Germany, revenue by service line (%), 2008 35
Figure 19: IT services market new contracts, Germany, revenue by service line ($m), 2008Ð14 37
Figure 20: IT services market new contracts, Germany, revenue by vertical (%), 2008 38
Figure 21: IT services market new contracts, Germany, revenue by vertical ($m), 2008Ð14 40
Figure 22: Business consulting and design services, Germany, revenue by portfolio (%), 2008 41
Figure 23: Business consulting and design services, Germany, revenue by portfolio ($m), 2008Ð14 43
Figure 24: Business consulting and design services, Germany, revenue by service line (%), 2008 44
Figure 25: Business consulting and design services, Germany, revenue by service line ($m), 2008Ð14 46
Figure 26: Business consulting and design services, Germany, revenue by vertical (%), 2008 47
Figure 27: Business consulting and design services, Germany, revenue by vertical ($m), 2008Ð14 49
Figure 28: Implementation and systems integration services, Germany, revenue by portfolio (%), 2008 50
Figure 29: Implementation and systems integration services, Germany, revenue by portfolio ($m), 2008Ð14 52
Figure 30: Implementation and systems integration services, Germany, revenue by service line (%), 2008 53
Figure 31: Implementation and systems integration services, Germany, revenue by service line ($m), 2008Ð14 55
Figure 32: Implementation and systems integration services, Germany, revenue by vertical (%), 2008 56
Figure 33: Implementation and systems integration services, Germany, revenue by vertical ($m), 2008Ð14 58
Figure 34: Operational services, Germany, revenue by portfolio (%), 2008 59
Figure 35: Operational services, Germany, revenue by portfolio ($m), 2008Ð14 61
Figure 36: Operational services, Germany, revenue by service line (%), 2008 62
Figure 37: Operational services, Germany, revenue by service line ($m), 2008Ð14 64
Figure 38: Operational services, Germany, revenue by vertical (%), 2008 65
Figure 39: Operational services, Germany, revenue by vertical ($m), 2008Ð14 67
Figure 40: Key stages in forecasting the IT services market 68
LIST OF TABLES
Table 1: Service line definitions: applications 7
Table 2: Service line definitions: infrastructure 8
Table 3: Market opportunity definitions 9
Table 4: IT services market, Germany, revenue ($m), 2008Ð14 11
Table 5: IT services market, Germany, revenue by business line ($m), 2008Ð14 13
Table 6: IT services market, Germany, revenue by service portfolio ($m), 2008Ð14 15
Table 7: IT services market, Germany, revenue by service line ($m), 2008Ð14 18
Table 8: IT services market, Germany, revenue by vertical ($m), 2008Ð14 21
Table 9: IT services market recurring accounts, Germany, revenue by portfolio ($m), 2008Ð14 24
Table 10: IT services market recurring accounts, Germany, revenue by service line ($m), 2008Ð14 27
Table 11: IT services market recurring accounts, Germany, revenue by vertical ($m), 2008Ð14 30
Table 12: IT services market new contracts, Germany, revenue by portfolio ($m), 2008Ð14 33
Table 13: IT services market new contracts, Germany, revenue by service line ($m), 2008Ð14 36
Table 14: IT services market new contracts, Germany, revenue by vertical ($m), 2008Ð14 39
Table 15: Business consulting and design services, Germany, revenue by portfolio ($m), 2008Ð14 42
Table 16: Business consulting and design services, Germany, revenue by service line ($m), 2008Ð14 45
Table 17: Business consulting and design services, Germany, revenue by vertical ($m), 2008Ð14 48
Table 18: Implementation and systems integration services, Germany, revenue by portfolio ($m), 2008Ð14 51
Table 19: Implementation and systems integration services, Germany, revenue by service line ($m), 2008Ð14 54
Table 20: Implementation and systems integration services, Germany, revenue by vertical ($m), 2008Ð14 57
Table 21: Operational services, Germany, revenue by portfolio ($m), 2008Ð14 60
Table 22: Operational services, Germany, revenue by service line ($m), 2008Ð14 63
Table 23: Operational services, Germany, revenue by vertical ($m), 2008Ð14 66
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