IT Services Market in South Africa to 2014

Introduction

This databook provides the most comprehensive and up-to-date information on the IT services revenue opportunity across the infrastructure and applications service portfolios in South Africa. This databook also provides forecasts for recurring and new contract revenue opportunities from 2009 to 2014.

Scope

*Contains forecasts of the IT Services revenue opportunity in South Africa in nine service lines and 11 vertical markets

*Segments the market in terms of recurring business and new contract opportunity

*Segments the overall IT Services opportunity in South Africa in terms of consulting and design, implementation and SI, and operational services

Highlights

The revenue opportunity in the South African IT services market is forecast to grow at a compound annual growth rate (CAGR) of 11.2% over the 2009-14 period.

Implementation and systems integration business line accounted for 42.9% revenue of the total South African IT services market in 2008.

Comprehensive and current guide providing IT services spend data across applications, vertical markets and service lines

Reasons to Purchase

*Data points across various industries and service segments, enabling informed strategic and tactical decisions

*Comprehensive technology growth predictions based on end-user investment outlook, vendor confidence, and macro-economic factors


Report Highlights

[Studien Infos ausblenden]

TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 7
Reasons to purchase 7
Definitions 7
IT SERVICES MARKET 10
IT services market revenue opportunity overview 10
IT services market revenue opportunity by business line 12
IT services market revenue opportunity by portfolio 15
IT services market revenue opportunity by service line 18
IT services market revenue opportunity by vertical markets 21
IT SERVICESÐRECURRING MARKET OPPORTUNITY 24
Recurring accounts revenue opportunity by portfolio 24
Recurring accounts revenue opportunity by service line 27
Recurring accounts revenue opportunity by vertical markets 30
IT SERVICESÐNEW CONTRACTS MARKET OPPORTUNITY 33
New contracts revenue opportunity by portfolio 33
New contracts revenue by service line 36
New contracts revenue opportunity by vertical markets 39
BUSINESS CONSULTING AND DESIGN OPPORTUNITY 42
Business consulting and design services revenue opportunity by portfolio 42
Business consulting and design services revenue opportunity by service line 45
Business consulting and design services revenue opportunity by vertical markets 48
IMPLEMENTATION AND SYSTEMS INTEGRATION OPPORTUNITY 51
Implementation and systems integration services revenues opportunity by portfolio 51
Implementation and systems integration services revenue opportunity by service line 54
Implementation and systems integration services revenue opportunity by vertical markets 57
OPERATIONAL SERVICES REVENUE OPPORTUNITY 60
Operational services revenue opportunity by portfolio 60
Operational services revenue opportunity by vertical markets 63
APPENDIX 66
Forecasting methodology 66
Further reading 67
Disclaimer 67

LIST OF FIGURES
Figure 1: IT services market, South Africa, revenue ($m) and growth (%), 2008Ð14 10
Figure 2: IT services market, South Africa, revenue by business line (%), 2008 12
Figure 3: IT services market, South Africa, revenue by business line ($m), 2008Ð14 14
Figure 4: IT services market, South Africa, revenue by service portfolio (%), 2008 15
Figure 5: IT services market, South Africa, revenue by service portfolio ($m), 2008Ð14 17
Figure 6: IT services market, South Africa, revenue by service line (%), 2008 18
Figure 7: IT services market, South Africa, revenue by service line ($m), 2008Ð14 20
Figure 8: IT services market, South Africa, revenue by vertical (%), 2008 21
Figure 9: IT services market, South Africa, revenue by vertical ($m), 2008Ð14 23
Figure 10: IT services market recurring accounts, South Africa, revenue by portfolio (%), 2008 24
Figure 11: IT services market recurring accounts, South Africa, revenue by portfolio ($m), 2008Ð14 26
Figure 12: IT services market recurring accounts, South Africa, revenue by service line (%), 2008 27
Figure 13: IT services market recurring accounts, South Africa, revenue by service line ($m), 2008Ð14 29
Figure 14: IT services market recurring accounts, South Africa, revenue by vertical (%), 2008 30
Figure 15: IT services market recurring accounts, South Africa, revenue by vertical ($m), 2008Ð14 32
Figure 16: IT services market new contracts, South Africa, revenue by portfolio (%), 2008 33
Figure 17: IT services market new contracts, South Africa, revenue by portfolio ($m), 2008Ð14 35
Figure 18: IT services market new contracts, South Africa, revenue by service line (%), 2008 36
Figure 19: IT services market new contracts, South Africa, revenue by service line ($m), 2008Ð14 38
Figure 20: IT services market new contracts, South Africa, revenue by vertical (%), 2008 39
Figure 21: IT services market new contracts, South Africa, revenue by vertical ($m), 2008Ð14 41
Figure 22: Business consulting and design services, South Africa, revenue by portfolio (%), 2008 42
Figure 23: Business consulting and design services, South Africa, revenue by portfolio ($m), 2008Ð14 44
Figure 24: Business consulting and design services, South Africa, revenue by service line (%), 2008 45
Figure 25: Business consulting and design services, South Africa, revenue by service line ($m), 2008Ð14 47
Figure 26: Business consulting and design services, South Africa, revenue by vertical (%), 2008 48
Figure 27: Business consulting and design services, South Africa, revenue by vertical ($m), 2008Ð14 50
Figure 28: Implementation and systems integration services, South Africa, revenue by portfolio (%), 2008 51
Figure 29: Implementation and systems integration services, South Africa, revenue by portfolio ($m), 2008Ð14 53
Figure 30: Implementation and systems integration services, South Africa, revenue by service line (%), 2008 54
Figure 31: Implementation and systems integration services, South Africa, revenue by service line ($m), 2008Ð14 56
Figure 32: Implementation and systems integration services, South Africa, revenue by vertical (%), 2008 57
Figure 33: Implementation and systems integration services, South Africa, revenue by vertical ($m), 2008Ð14 59
Figure 34: Operational services, South Africa, revenue by portfolio (%), 2008 60
Figure 35: Operational services, South Africa, revenue by portfolio ($m), 2008Ð14 62
Figure 36: Operational services, South Africa, revenue by vertical (%), 2008 63
Figure 37: Operational services, South Africa, revenue by vertical ($m), 2008Ð14 65
Figure 38: Key stages in forecasting the IT services market 66

LIST OF TABLES
Table 1: Service line definitions: applications 7
Table 2: Service line definitions: infrastructure 8
Table 3: Market opportunity definitions 9
Table 4: IT services market, South Africa, revenue ($m), 2008Ð14 11
Table 5: IT services market, South Africa, revenue by business line ($m), 2008Ð14 13
Table 6: IT services market, South Africa, revenue by service portfolio ($m), 2008Ð14 16
Table 7: IT services market, South Africa, revenue by service line ($m), 2008Ð14 19
Table 8: IT services market, South Africa, revenue by vertical ($m), 2008Ð14 22
Table 9: IT services market recurring accounts, South Africa, revenue by portfolio ($m), 2008Ð14 25
Table 10: IT services market recurring accounts, South Africa, revenue by service line ($m), 2008Ð14 28
Table 11: IT services market recurring accounts, South Africa, revenue by vertical ($m), 2008Ð14 31
Table 12: IT services market new contracts, South Africa, revenue by portfolio ($m), 2008Ð14 34
Table 13: IT services market new contracts, South Africa, revenue by service line ($m), 2008Ð14 37
Table 14: IT services market new contracts, South Africa, revenue by vertical ($m), 2008Ð14 40
Table 15: Business consulting and design services, South Africa, revenue by portfolio ($m), 2008Ð14 43
Table 16: Business consulting and design services, South Africa, revenue by service line ($m), 2008Ð14 46
Table 17: Business consulting and design services, South Africa, revenue by vertical ($m), 2008Ð14 49
Table 18: Implementation and systems integration services, South Africa, revenue by portfolio ($m), 2008Ð14 52
Table 19: Implementation and systems integration services, South Africa, revenue by service line ($m), 2008Ð14 55
Table 20: Implementation and systems integration services, South Africa, revenue by vertical ($m), 2008Ð14 58
Table 21: Operational services, South Africa, revenue by portfolio ($m), 2008Ð14 61
Table 22: Operational services, South Africa, revenue by vertical ($m), 2008Ð14 64


[Inhaltsverzeichnis ausblenden]