IT Services in Norway to 2013

Introduction

This databook provides the most comprehensive and up-to-date information on the IT services revenue opportunity across the infrastructure, applications and BPO service portfolios in Norway. This databook also provides forecasts for recurring and new contract revenue opportunities from 2008 to 2013.

Scope

*Contains forecasts of the IT Services revenue opportunity in Norway in 16 segments and 10 vertical markets

*Segments the market in terms of recurring business and new contract opportunity

*Segments the overall IT Services opportunity in Norway in terms of consulting and design, implementation and SI, and operational services

Highlights

Spending on application services portfolio with a 40% share was the highest in IT services market in Norway.

The overall spending on IT services in Norway is forecast to grow at a compound annual growth rate (CAGR) of 6.2% over the 2008-2013 period.

Reasons to Purchase

*Comprehensive and current guide providing IT services spend data across the applications, infrastructure and BPO service lines

*Data points across various industries and service segments, enabling informed strategic and tactical decisions

*Comprehensive technology growth predictions based on end-user investment outlook, vendor confidence, and macro-economic factors


Report Highlights
Highlights

Spending on application services portfolio with a 40% share was the highest in IT services market in Norway.

The overall spending on IT services in Norway is forecast to grow at a compound annual growth rate (CAGR) of 6.2% over the 2008-2013 period.


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TABLE OF CONTENTS
OVERVIEW 1
Catalyst 1
Summary 1
INTRODUCTION 11
Reasons to purchase 11
OVERALL MARKET 15
IT services spending by portfolio in Norway 15
Spending on application services in Norway 18
Spending on BPO in Norway 20
Spending on infrastructure services in Norway 22
IT services spending by vertical market in Norway 24
RECURRING MARKET 29
IT services spending by portfolio in Norway 29
Spending on application services in Norway 31
Spending on BPO in Norway 33
Spending on infrastructure services in Norway 35
IT services spending by vertical market in Norway 37
NEW CONTRACT MARKET 42
IT services spending by portfolio in Norway 42
Spending on application services in Norway 44
Spending on BPO in Norway 46
Spending on infrastructure services in Norway 48
IT services spending by vertical market in Norway 50
BUSINESS CONSULTING AND DESIGN OPPORTUNITY 56
IT services spending by portfolio in Norway 56
Spending on application services in Norway 59
Spending on BPO in Norway 61
Spending on infrastructure services in Norway 63
IT services spending by vertical market in Norway 65
IMPLEMENTATION AND INTEGRATION OPPORTUNITY 70
IT services spending by portfolio in Norway 70
Spending on application services in Norway 73
Spending on BPO services in Norway 75
Spending on infrastructure services in Norway 77
IT services spending by vertical market in Norway 79
OPERATIONAL SERVICES REVENUE OPPORTUNITY 84
IT services spending by portfolio in Norway 84
Spending on application services in Norway 86
Spending on BPO services in Norway 88
Spending on infrastructure services in Norway 90
IT services spending by vertical market in Norway 92
APPENDIX 97
Further reading 97
How to contact experts in your industry 97
Disclaimer 97


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LIST OF FIGURES
Figure 1: Spending on IT services by portfolio in Norway, 2007–2013 ($m) 15
Figure 2: Spending on IT services by portfolio in Norway, 2007 and 2013 (%) 16
Figure 3: Spending on application services by service line in Norway, 2007–2013 (%) 18
Figure 4: Spending on BPO services by service line in Norway, 2007–2013 (%) 20
Figure 5: Spending on infrastructure services by service line in Norway, 2007–2013 (%) 22
Figure 6: Spending on IT services by vertical market in Norway, 2007–2013 (%) 24
Figure 7: Spending on application services by top five verticals in Norway, 2007 and 2013 (%) 27
Figure 8: Spending on BPO services by top five verticals in Norway, 2007 and 2013 (%) 27
Figure 9: Spending on infrastructure services by top five verticals in Norway, 2007 and 2013 (%) 28
Figure 10: Spending on recurring accounts by portfolio in Norway, 2007–2013 ($m) 29
Figure 11: Spending on recurring accounts by portfolio in Norway, 2007 and 2013 (%) 30
Figure 12: Spending on recurring accounts in application services by service line in Norway, 2007–2013 (%) 31
Figure 13: Spending on recurring accounts in BPO services by service line in Norway, 2007–2013 (%) 33
Figure 14: Spending on recurring accounts in infrastructure services by service line in Norway, 2007–2013 (%) 35
Figure 15: Spending on recurring accounts by vertical market in Norway, 2007–2013 (%) 37
Figure 16: Spending on recurring accounts in application services by top five verticals in Norway, 2007 and 2013 (%) 40
Figure 17: Spending on recurring accounts in BPO services by top five verticals in Norway, 2007 and 2013 (%) 40
Figure 18: Spending on recurring accounts in infrastructure services by top five verticals in Norway, 2007 and 2013 (%) 41
Figure 19: Spending on new contracts by portfolio in Norway, 2007–2013 ($m) 42
Figure 20: Spending on new contracts by portfolio in Norway, 2007 and 2013 (%) 43
Figure 21: Spending on new contracts in application services by service line in Norway, 2007–2013 (%) 44
Figure 22: Spending on new contracts in BPO services by service line in Norway, 2007–2013 (%) 46
Figure 23: Spending on new contracts in infrastructure services by service line in Norway, 2007–2013 (%) 48
Figure 24: Spending on new contracts by vertical market in Norway, 2007–2013 (%) 50
Figure 25: Spending on new contracts in application services by top five verticals in Norway, 2007 and 2013 (%) 53
Figure 26: Spending on new contracts in BPO services by top five verticals in Norway, 2007 and 2013 (%) 54
Figure 27: Spending on new contracts in infrastructure services by top five verticals in Norway, 2007 and 2013 (%) 55
Figure 28: Spending on business consulting and design services by portfolio in Norway, 2007–2013 ($m) 56
Figure 29: Spending on business consulting and design services by portfolio in Norway, 2007 and 2013 (%) 58
Figure 30: Spending on business consulting and design services in application services by service line in Norway, 2007–2013 (%) 59
Figure 31: Spending on business consulting and design services in BPO services by service line in Norway, 2007–2013 (%) 61
Figure 32: Spending on business consulting and design services in infrastructure services by service line in Norway, 2007–2013 (%) 63
Figure 33: Spending on business consulting and design services by vertical market in Norway, 2007–2013 (%) 65
Figure 34: Spending on business consulting and design services in application services by top five verticals in Norway, 2007 and 2013 (%) 68
Figure 35: Spending on business consulting and design services in BPO services by top five verticals in Norway, 2007 and 2013 (%) 68
Figure 36: Spending on business consulting and design services in infrastructure services by top five verticals in Norway, 2007 and 2013 (%) 69
Figure 37: Spending on implementation and systems integration services by portfolio in Norway, 2007–2013 ($m) 70
Figure 38: Spending on implementation and systems integration services by portfolio in Norway, 2007 and 2013 (%) 72
Figure 39: Spending on implementation and systems integration services in application services by service line in Norway, 2007–2013 (%) 73
Figure 40: Spending on implementation and systems integration services in BPO services by service line in Norway, 2007–2013 (%) 75
Figure 41: Spending on implementation and systems integration services in infrastructure services by service line in Norway, 2007–2013 (%) 77
Figure 42: Spending on implementation and systems integration services by vertical market in Norway, 2007–2013 (%) 79
Figure 43: Spending on implementation and systems integration services in application services by top five verticals in Norway, 2007 and 2013 (%) 82
Figure 44: Spending on implementation and systems integration services in BPO services by top five verticals in Norway, 2007 and 2013 (%) 82
Figure 45: Spending on implementation and systems integration services in infrastructure services by top five verticals in Norway, 2007 and 2013 (%) 83
Figure 46: Spending on operational services by portfolio in Norway, 2007–2013 ($m) 84
Figure 47: Spending on operational services by portfolio in Norway, 2007 and 2013 (%) 85
Figure 48: Spending on operational services in application services by service line in Norway, 2007–2013 (%) 86
Figure 49: Spending on operational services in BPO services by service line in Norway, 2007–2013 (%) 88
Figure 50: Spending on operational services in infrastructure services by service line in Norway, 2007–2013 (%) 90
Figure 51: Spending on operational services by vertical market in Norway, 2007–2013 (%) 92
Figure 52: Spending on operational services in application services by top five verticals in Norway, 2007 and 2013 (%) 95
Figure 53: Spending on operational services in BPO services by top five verticals in Norway, 2007 and 2013 (%) 95
Figure 54: Spending on operational services in infrastructure services by top five verticals in Norway, 2007 and 2013 (%) 96


LIST OF TABLES
Table 1: Service line definitions – applications 12
Table 2: Service line definitions – infrastructure 13
Table 3: Market opportunity definitions 14
Table 4: Spending on IT services by portfolio in Norway, 2007–2013 ($m) 17
Table 5: Spending on application services by service line in Norway, 2007–2013 ($m) 19
Table 6: Spending on BPO services by service line in Norway, 2007–2013 ($m) 21
Table 7: Spending on infrastructure services by service line in Norway, 2007–2013 ($m) 23
Table 8: Spending on IT services by vertical market in Norway, 2007–2013 ($m) 25
Table 9: IT service portfolio revenues by vertical markets, ($m), 2007 and 2013 26
Table 10: Spending on recurring accounts by portfolio in Norway, 2007–2013 ($m) 30
Table 11: Spending on recurring accounts in application services by service line in Norway, 2007–2013 ($m) 32
Table 12: Spending on recurring accounts in BPO services by service line in Norway, 2007–2013 ($m) 34
Table 13: Spending on recurring accounts in infrastructure services by service line in Norway, 2007–2013 ($m) 36
Table 14: Spending on recurring accounts by vertical market in Norway, 2007–2013 ($m) 38
Table 15: IT service portfolio recurring market revenues by vertical markets, ($m), 2007 and 2013 39
Table 16: Spending on new contracts by portfolio in Norway, 2007–2013 ($m) 43
Table 17: Spending on new contracts in application services by service line in Norway, 2007–2013 ($m) 45
Table 18: Spending on new contracts in BPO services by service line in Norway, 2007–2013 ($m) 47
Table 19: Spending on new contracts in infrastructure services by service line in Norway, 2007–2013 ($m) 49
Table 20: Spending on new contracts by vertical market in Norway, 2007–2013 ($m) 51
Table 21: IT service portfolio new contract market revenues by vertical markets, ($m), 2007 and 2013 52
Table 22: Spending on business consulting and design services by portfolio in Norway, 2007–2013 ($m) 57
Table 23: Spending on business consulting and design services in application services by service line in Norway, 2007–2013 ($m) 60
Table 24: Spending on business consulting and design services in BPO services by service line in Norway, 2007–2013 ($m) 62
Table 25: Spending on business consulting and design services in infrastructure services by service line in Norway, 2007–2013 ($m) 64
Table 26: Spending on business consulting and design services by vertical market in Norway, 2007–2013 ($m) 66
Table 27: IT service portfolio business consulting and design market revenues by vertical markets, ($m), 2007 and 2013 67
Table 28: Spending on implementation and systems integration services by portfolio in Norway, 2007–2013 ($m) 71
Table 29: Spending on implementation and systems integration services in application services by service line in Norway, 2007–2013 ($m) 74
Table 30: Spending on implementation and systems integration services in BPO services by service line in Norway, 2007–2013 ($m) 76
Table 31: Spending on implementation and systems integration services in infrastructure services by service line in Norway, 2007–2013 ($m) 78
Table 32: Spending on implementation and systems integration services by vertical market in Norway, 2007–2013 ($m) 80
Table 33: IT service portfolio implementation and systems integration market revenues by vertical markets, ($m), 2007 and 2013 81
Table 34: Spending on operational services by portfolio in Norway, 2007–2013 ($m) 85
Table 35: Spending on operational services in application services by service line in Norway, 2007–2013 ($m) 87
Table 36: Spending on operational services in BPO services by service line in Norway, 2007–2013 ($m) 89
Table 37: Spending on operational services in infrastructure services by service line in Norway, 2007–2013 ($m) 91
Table 38: Spending on operational services by vertical market in Norway, 2007–2013 ($m) 93
Table 39: IT service portfolio operational services market revenues by vertical markets, ($m), 2007 and 2013 94

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