Understanding enterprises' technology priorities H2 2007 (Customer Focus)

Datamonitor's survey of 1,000 IT managers throughout 2007, aims to discover which of the eight core enterprise technologies will be prioritized for investment in the next two years. This brief also identifies in which technology area enterprises will be making their largest IT investment in 2007 and provides an insight into enterprises' outsourcing priorities.



Report Highlights
Enterprise applications stand out as having the highest number of investments: around 50% of the surveyed enterprises are planning to invest in both the short and medium term. The penetration of enterprise applications is already high and many of these investments will be upgrades to existing software or an expansion of software portfolios. ERP and document management are of interest for both old and new investors as these two technologies will be receiving some of the highest volumes of investments. Document management is the most highly penetrated content management solution and is becoming increasingly popular due to the digitization of the workplace as well as data proliferation. Over a third of the respondents are investing in enterprise applications as their largest IT deployment in 2007. Among enterprises' other priorities are IT systems management and security: 70% of enterprises chose one of these three technologies as their largest project. These technologies are highly important for running a successful business.


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DATAMONITOR VIEW 1
CATALYST 1
SUMMARY 1
ANALYSIS 2
Security has the highest penetration but first time investments will be minimal 2
Over 90% of enterprises have deployed security technologies 2
Enterprise applications, IT systems management and content management also have high penetration 3
Mobility, business intelligence and voice/data convergence markets will see the most organic growth 3
The outlook is positive for enterprise applications vendors 3
Enterprises will be making the most investments in enterprise applications and content management 3
The rate of investment is increasing for mobility, BI and voice/data convergence 4
CRM and document management will receive a number of first-time and repeat investments 5
The technologies which will receive the most investments in the medium term are CRM and ERP 5
ERP and document management will also achieve high levels of greenfield investments 7
Product lifecycle management will receive the highest volume of greenfield investments 7
The outsourcing of technologies is likely to increase over the next two years, albeit slowly 8
The number of enterprises that outsource will increase in the next two years 8
Security and enterprise applications are the most popular technologies for outsourcing 8
Many enterprises are making large investments in enterprise applications 10
Over a third of enterprises made enterprise applications their largest IT project in 2007 10
Priorities for enterprises' IT projects understandably varies by industry 11
SUMMARY 13
Applications remain enterprises' leading technology priority in 2007 13
APPENDIX 14
Additional Data 14
Definitions 15
Methodology 16
Further reading 16
Ask the analyst 17
Datamonitor consulting 17
Disclaimer 17

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Table 1: Which of the following do you currently have or use, and which would you prioritise for investment in the next 6 months? 2 years? 3
Table 2: Which of the following do you currently have or use, and which would you prioritise for investment in the next 6 months? 2 years? 5
Table 3: Which of the following do you currently have or use, and which would you prioritise for investment in the next 6 months? 2 years? 6
Table 4: Which of the following do you currently have or use, and which would you prioritise for investment in the next 6 months? 2 years? 8
Table 5: Which of the following technology areas do you outsource now, or are you considering outsourcing in the next 6 months? 2 years? 9
Table 6: How much investment are you making in your single biggest IT project in budget year 2007? Which technology area does this fall under? 11
Table 7: Which technology area does your single biggest IT project fall under in budget year 2007? 12
Table 8: Which of the following technologies do you currently have or use, and which would you prioritise for investment in the next 6 months? 2 years? 14


Figure 1: Security has the highest penetration of the technologies under analysis 2
Figure 2: Enterprise applications and content management will receive the most investments 4
Figure 3: CRM and ERP will be receiving the highest number of investments in 6-24 months times 6
Figure 4: Product lifecycle management will receive the most greenfield investments 7
Figure 5: Security technologies and enterprise applications are the most outsourced 9
Figure 6: Over a third of enterprises invested in enterprise applications as their largest IT project in 2007 10
Figure 7: Fewer government and educational institutions have applications as the largest IT project 12

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