Voice/data Convergence Investment in Insurance H2 2006 (Databook)

This databook from the Technology Trends service helps vendors to understand the current and forthcoming investment in voice/data convergence solutions in insurance. The data has been drawn from interviews with 40 IT managers conducted in H2 2006.



Report Highlights
Over the course of 2006, Datamonitor is publishing over 500 databooks with Technology Trends data cut by technology, vertical market, geography and size band.


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Overview 1
Catalyst 1
Summary 1
VOICE/DATA CONVERGENCE IN INSURANCE 5
Extent to which insurance companies currently have or use voice/data convergence solutions 5
Insurance companies that are considering investment in voice/data convergence solutions in the next 6 months 7
Insurance companies that are considering investment in voice/data convergence solutions in 6 months to 2 years time 9
Insurance companies’ preferred approach to buying voice/data convergence solutions 11
Size of investment in single biggest IT project in budget year 2006 13
Area of investment for single biggest IT project in budget year 2006 15
Technologies that insurance companies are currently outsourcing 17
Technologies that insurance companies are considering outsourcing in the next 6 months 19
Technologies that insurance companies are considering outsourcing in 6 months to 1 year’s time 21
APPENDIX 23
Breakdown of the Technology Trends sample by geography 23
Breakdown of the Technology Trends sample by company size 25
Breakdown of the Technology Trends sample by company revenue 27
Further reading 29
Ask the analyst 29


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Table 1: Extent to which insurance companies currently have or use voice/data convergence solutions 6
Table 2: Insurance companies that are considering investment in voice/data convergence solutions in the next 6 months 8
Table 3: Insurance companies that are considering investment in voice/data convergence solutions in 6 months to 2 years time 10
Table 4: Insurance companies’ preferred approach to buying voice/data convergence solutions 12
Table 5: Size of investment in single biggest IT project in budget year 2006 14
Table 6: Area of investment for single biggest IT project in budget year 2006 16
Table 7: Technologies that insurance companies are currently outsourcing 18
Table 8: Technologies that insurance companies are considering outsourcing in the next 6 months 20
Table 9: Technologies that insurance companies are considering outsourcing in 6 months to 1 year’s time 22
Table 10: Breakdown of the Technology Trends sample by geography 24
Table 11: Breakdown of the Technology Trends sample by company size 26
Table 12: Breakdown of the Technology Trends sample by company revenue 28




Figure 1: Extent to which insurance companies currently have or use voice/data convergence solutions 5
Figure 2: Insurance companies that are considering investment in voice/data convergence solutions in the next 6 months 7
Figure 3: Insurance companies that are considering investment in voice/data convergence solutions in 6 months to 2 years time 9
Figure 4: Insurance companies’ preferred approach to buying voice/data convergence solutions 11
Figure 5: Size of investment in single biggest IT project in budget year 2006 13
Figure 6: Area of investment for single biggest IT project in budget year 2006 15
Figure 7: Technologies that Insurance companies are currently outsourcing 17
Figure 8: Technologies that insurance companies are considering outsourcing in the next 6 months 19
Figure 9: Technologies that insurance companies are considering outsourcing in 6 months to 1 year’s time 21
Figure 10: Breakdown of the Technology Trends sample by geography 23
Figure 11: Breakdown of the Technology Trends sample by company size 25
Figure 12: Breakdown of the Technology Trends sample by company revenue 27




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